Withdrawal request over 60 days still not approved
I requested a withdrawal on 2/2/15 for $904.00, another withdrawal request on 2/4/15 for $1,000 and a third withdrawal on 2/7/15 for $1,244. Today is 4/6/15. They are still not approved. There terms state 10 - 15 days for approval. Can you please help me get these withdrawals approved? I believe over 60 days is more than a generous amount of time to approve the withdrawals. Thank you!
Virtual Casino Complaint Stats
Resolved
26 / 30
Avg. Amount
$2,993
Avg. Complaint Duration
22 days
Avg. Response Time
3 days
Virtual Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 24 out of 27 complaints in this category have been resolved.
This operator's average complaint duration is 22 days, while the average duration across all operators is 8 days.