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Withdrawal request over 60 days still not approved


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By win2day
11 years ago
Message on forum
I requested a withdrawal on 2/2/15 for $904.00, another withdrawal request on 2/4/15 for $1,000 and a third withdrawal on 2/7/15 for $1,244. Today is 4/6/15. They are still not approved. There terms state 10 - 15 days for approval. Can you please help me get these withdrawals approved? I believe over 60 days is more than a generous amount of time to approve the withdrawals. Thank you!
Disputed Casino Virtual Casino
Amount $3148

Discussion

User name
Based on player's last comment, we consider this case as resolved and it is now officially closed.
User name loyalty-level-2
The last withdrawal was approved on 4/17/15. Thank you "Askgamblers" for all your help.
User name
Hi win2day,

I will look into the remaining $1,244 which is pending approval and get back to you.

All the best,

Tawni
User name loyalty-level-2
On April 8th, they approved two of the three withdrawals. So they did respond somewhat. Not sure why the 3rd one is stilling pending approval. The withdrawal was requested on 2/7/15.

Virtual Casino Complaint Stats

Resolved 26 / 30
Avg. Amount $2,993
Avg. Complaint Duration 22 days
Avg. Response Time 3 days

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