withdraw problems again

REJECTED

Complaint Info

Disputed casino

Rolla Casino

Reason

Delayed payment

coxis Ireland Message

Im very disapointed becouse when u play lots of money in casinos and u let this people to win a tone of money the last thing we want is to have a complicate procces to get back a small amount of what we have spend...,they never ask u for anything when u register a bank card and u give then your money, but the other way arround it sins to be a problem.....this is the first time im ask for a seccond time to proof my addres, if my account is link to my bank card the should be beable to see all the details....but they probably do this so some people give up and they can avoyd paiment.......

anyway..... i did really like this webcasino but unfurtunetly i gonna have to close my account after i get my money... wich it may take long time.....

and im not new costumer at this casino!!!!

AskGamblers

Upon reviewing your complaint AskGamblers Complaints Team reached to the conclusion that it does not contain sufficient information and facts and therefore we are not able to get a clear idea of your issue. And if we are not able to understand your issue in completeness, it means we would not be able to help in the best possible way and offer adequate solution. Please, feel free to submit a new complaint, but this time make sure to state as many details and facts as possible and to support your claim with the relevant evidence if any. Such an additional evidence and details for example could be screenshots and/or copies of your email correspondence which you might had with the relevant casino team in regards of your issue.

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