Stalling payment of winnings
Won £4,000 2nd wk in dec 18. Withdrew 2 x £2,000 Sent them verification documents and lots of emails my payment status showed as pending then my account was closed😡 They emailed me after Christmas blaming the holidays for late payment and told me I would only be payed out £250. Although I don’t agree some money back is better than nothing I thought. I’m still waiting. Last email last week said they will update me in 72hrs. Absolute Joke. Can you help ?
Winner Million Casino Complaint Stats
Resolved
10 / 28
Avg. Amount
$640
Avg. Complaint Duration
8 days
Avg. Response Time
2 days
Winner Million Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 8 out of 24 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.