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Winner Million Casino - Paid only £150 out of my £1,000 withdrawal

UNRESOLVED
Complaint Info
Disputed casino Winner Million Casino
Reason Declined payment
Amount £ 850
Posted on November 15, 2018

I withdraw £1000 from my winner million account. It said completed I then received and email saying they were only going to give me £150. Said that is the maximum I can withdraw. So because I withdraw more than that then they are taking the other £850. I asked them to put it back and I would withdraw in smaller amounts. Now the are ignoring me and have taken the rest of my money. I have other proof in screenshots but it won't let me attach them to this complaint. I can send them via email. I have been trying to get this money for weeks now. Live chat do not respond and my emails are ignored. One of their team even sent me an email back saying I will contact you tomorrow and we could maybe give you another £150 and he just not replied or contacted me since. Please could you help me.

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