BetRally casino - Waiting for several withdrawalls 2-3 weeks

AskGamblers Complaints Team has been provided with enough information and evidence on behalf BetRally Casino management in regards of this complaint to confirm and justify the casino actions.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

Hi GamblerAnonymous,

We have reviewed your case and we would like to remind you that the T&C you have breached on top of the above mentioned ones you have breached -

1. Before any Withdrawal is processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets (on table games, likelihood of return on wager is greater than 95%) or hedge betting, shall all be considered irregular gaming for the purpose of meeting any roll-over requirements. Other examples of irregular game play include but are not limited to (1) placing single wagers (including ‘gamble feature’ spin bet) from Casino Bonus Account equal to or in excess of 30% or more of the value of the bonus credited to their account, or equeal or higher than €6.25, until such time as the wagering requirements for that bonus have been met; and (2) placing large bets from Casino Bonus Account which result in a substantial gain followed by a drop in bet size equal to or more than seventy five percent of the previous average bet size until the bonus roll-over requirements have been met. Should Betrally deem, at its sole discretion, that irregular game play has occurred, it reserves the right to withhold any Withdrawals and/or confiscate any associated winnings.

You have placed repeating bets with stake much higher than 6.25EUR

Furthermore we would like to emphasize that such restrictions are industry standard and something common for all betting websites.

Thank you for your understanding

This complaint has been reopened due to the declared willingness on behalf of BetRally Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is happy to give these old cases one more chance for a successful resolution.