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Cirrus Casino - Waiting and Waiting for withdrawal

RESOLVED
Complaint Info
Disputed casino Cirrus Casino
Reason Delayed payment
Posted on May 16, 2014

I've been waiting forever for a my withdrawal from Cirrus Casino. I was told it was processed on the 15th of this month. I have no tracking # or anything. Yesterday my aunt (whom I am care taker) was put on hospice. This is honestly becoming stressful. I have too many things to worry about. Each time I talk with someone in support. Im told any day now. This has been going on for 2 weeks now. :(

Posted on February 1, 2013

Dear misb73

I will check with Cirrus and will get back to you shortly

Cheers

Cindy < removed >

Posted on February 5, 2013

Dear Player

Have you received the tracking number already?

Cheers

Cindy < removed >

Posted on February 5, 2013

Dear Player:

We've been informed that a person to person money transfer was made under your name since 1/29/2013 3:13:50 PM

Please contact CS and request the pick-up information and confirm you've received it

Thanks

Cindy < removed >

Posted on February 8, 2013

Dear Player:

Could you please confirm you've received your payment? We have been informed that you received it already

Thanks

Cindy < removed >

AskGamblers
Posted on February 13, 2013

 Dear @mb73,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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