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Virtual casino took bonus winnings away again


i recently like a day ago recieved a message from virtual casino, about six or eight months ago i put in a complaint with them, i was playing on a free chip, and all of the sudden my

balance was wiped out. i complained because they said i had multiple free chips that was not true, the free chips were at other casinos affiliated with them. so i finally after them telling me that i could log in my account was credited and it wasn't untill 2 days ago. so last night sept 30 2013 i checked and it was my balance of 117.00 after my playthrough and all was credited, i left it alone and today oct.1 2013 i attempted to log on, and i got a message to contact customer support, i did and this chat person or affiliate named leo, wiped my balance again starting the whole issue over again. i wouldn't play there if they doubled my bonus some idiot that thinks they work for them would wipe it out again. what is the mater

with these people.

Disputed Casino Virtual Casino

Discussion

User name

 Player didn't get back to this complaint, for quite a long time! It can be considered withdrawn and case solved!

User name

Askgamblers:

Since we have not heard anything from the player and no account could be verified with the information provided, we request this complaint to be closed.

Thank you

Refercasino Affiliate Program

User name

Askgamblers:

Since we have not heard anything from the player and no account could be verified with the information provided, we request this complaint to be closed.

Thank you

Refercasino Affiliate Program

User name

Dear AskGamblers:

We are requesting this complaint to be closed since player never came back providing any valid account

Best Regards

ReferCasino Affiliate Program

Virtual Casino Complaint Stats

Resolved 26 / 30
Avg. Amount $2,993
Avg. Complaint Duration 22 days
Avg. Response Time 3 days

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