Ag Awards

Virtual Casino - Approval wait time......

Complaint Info
Disputed casino Virtual Casino
Reason Delayed payment
Amount $ 600
sharks1067 United States Message
Posted on July 22, 2014

I put in a request on 11/5 and it still hasn't gone through the approval process, according

to there rules approval takes between 10 and 15 business that should have been on 11/28

When I contact the casino all I am told is that they are working on it and be patient

I would like to see if your site could speed them up

Thanks Paul H

sharks1067 United States Message
Posted on December 3, 2013

So not sure if you contacted Virtual or not but the request was approved today

Thanks Paul H

sharks1067 United States
Posted on December 3, 2013

Just a follow up

Wow not only was it approved today I just received an e-mail letting me know funds can

be picked up at a Western Union location

Thankyou Virtual Casino!!

I will be a little more patient in the future

Paul H

Posted on December 5, 2013

Dear sharky67:

Virtual Casino approved your cashout on 12/5/2013 1:12:17 PM. Once it is processed we will be contacting you back accordingly.

Best Regards

ReferCasino Affiliate Program

Posted on December 6, 2013

Dear Player:

The payment information for the withdrawal approved on 12/3 for $199 is available. You can contact any CS agent and request it from them since for security reasons we are unable to post the pick up details here.

The $425 payment approved on 12/5 will be processed shortly. Once payment information is available we will be contacting you back.


ReferCasino Affiliate Program

Posted on December 21, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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