Hi askgamlers, today i received an email from euromoon casino saying that they gave me 10 euro in my account. First off all i read the terms of the bonus to not make any mistake.
After i played about 4 hours i contact live chat to see how much i have to wager and a chat member said firstly that i have to wager 2460 euro which of course wasnt true, then when i told him i have 10 euro from them he said that he has made a mistake and im right, and that i have alredy wager the 10 euro bonus, then i saw that i still cant withdraw on cashier and contacted again and well other member said that i have to wager 2578, again with the same mistake, and he just ended the conversation.
When i contact live chat again, he apperead again but in about 10 seconds he ended the chat again.
I posted some screenshots that i took, now on i always take screenshots as i see that this casinos are very unfaithful.
Disputed casino | Euromoon Casino | |
Reason | Declined payment |

@vgloba,
Any update considering your complaint? Thank you.
No uptade at all, askgamblers. I dont get this casino, i see that they responded to the other complaint but they didnt respond to mine.
Hi vgloba,
We are currently looking into the issue.
Kind Regards,
Euromoon Casinio Support
Ok, i hope to get news from you soon.
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