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Slots Jungle Casino - Win approval delayed

RESOLVED
Posted on May 16, 2014.

i would like someone to help me. I have been playing at Slots Jungle for a little while now and i won a jackpot. I was very happy to win and i understood about the installment payment which i dont mind at all, ( i think of it this way, EXTRA PAYCHECK every week) the problem i am having is redeeming my comp points. I have lots of emails to me saying that my account manager has to approve me to be able to redeem them. I dont understand what is going on. I feel that is my money to redeem since i have wager money to keep playing. I have called the casino and they tell me they cant help it has to be approved by the finance dept. i am so fraustdated and dont know what else i can do.PLEASE SOMEONE HELP ME

Posted on December 2, 2011.

Hi Scooter,

the Slotsjungle casino notified me that your comp points will be redeemed into real money, however you need to be patient. there are procedures within the casino which will allow you to redeem your comp points within the next week or so.

regards,

rick

Posted on December 2, 2011.

i will wait and see what happens. I just want to play.

Posted on December 2, 2011.

Thanks Rick,

Other casinos i play at i can redeem on the spot. but i will try to be patient. Will there be any restriction on my comp points like( i wont be able to withdraw any) or are they going to put a playthru on my points. But like i said i just want to play my slots .LOL Thanks again Rick

Posted on December 6, 2011.

Hi Scooter,

comp pints were redeemed.

regards,

Rick

Posted on December 6, 2011.

Thanks everyone i got my cmp points

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