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Slots Jungle Casino - Withdrawal not received

RESOLVED
Posted on May 16, 2014

I requested a withdrawal on 7-1-13 and was told it was approved and that it would be in my account in 3 to 5 days. It still has not been deposited to my account. I have sent emails to the Finance department and was told that I should have had it already and I needed to prove it was not in my account. I have done that 2 times now. The casino has stoped replying to my emails.

Posted on July 21, 2013

Hello,

this issue is being checked.

a casino representative will contact you shortly.

regards,

Rick

Posted on July 21, 2013

Rick thanks for checking. Johnny has previously been working on this with no luck in finding the problem.

Posted on July 22, 2013

thanks for the update,

let me know if you will need further assistance from me

regards,

Rick

Posted on July 22, 2013

Payment received today. I want to thank everyone who helped with this. This is the 3rd Casino I've requested a withdrawal from and the first one that I have received.

AskGamblers
Posted on July 23, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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