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Slots Jungle Casino - Waiting for money

Complaint Info
Disputed casino Slots Jungle Casino
Reason Delayed payment
Amount $ 270
Posted on July 23, 2014

I have made numerous deposits at Slots Jungle and finally won a little something . The amount was $270 . After submitting a Faxback form and all my Bank information it was approved on july 10 2012 and I recieved an email on that day saying congradulations your withdrawl was approved and the winnings were sent to the bank that you provided the information for please allow 5 business days to recieve it. Well I waited 8 business days and the money never hit my bank. I then contacted live support and they told me that a check was sent on July 10th not a bank wire and to allow 5 business days , which I explained it had now been over 5 days , so the support person said they would contact the finance dept for the tracking number and they would email it to me and this never happened. I have contacted live support multiple times and they tell me the samething everytime so I asked them for a email address for the Finance Dept and they gave me johnny­@sl­ots­jun­ so I emailed and never got a response , emailed it again and finally got a reply saying that he would put in a request for my tracking info and would email me back. Its just one run around after another . I have deposited more then 15+ times with this Slots Jungle and they took my money very fast and now I finally win a small $270 and they cant seem to pay me ???

Posted on July 27, 2012


i'm checking your claim, will advise shortly.



Posted on July 28, 2012

Hello Rick any news about a tracking number for my check ? Thanks

Posted on July 29, 2012

Hello superstar909,

Tracking number: 961280­408­654­586­0279307



Posted on July 30, 2012

Thanks Rick ,

After taking a look at the tracking details I saw that the FedEx person left my envelope at my neighbors house which nobody lives there. The envelope was placed behind the screen door. So I have received my winnings in the amount of $270 .

I can now say for all of those who are from the USA and are looking for a casino that really pays out then Slots Jungle is a casino you can trust ! Thanks again Rick .


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