Ag Awards

Slots Jungle Casino - Locked out after deposit

Complaint Info
Disputed casino Slots Jungle Casino
Reason Verification issues
Posted on February 25, 2015

they took money from my husband account and then shut me out. I sent over ever paper work they wanted and I still can't get into my account. please help!

Posted on December 19, 2013


here is the CS respond

The reason for the original close was that you had a transaction flagged as a lost card used. This same issue was reported in other casino brands with various information all linked to you. Your account was flagged as a high risky and closed.



Posted on February 25, 2015

AskGamblers Complaints Team has been provided with enough information and evidence on behalf Slots Jungle Casino management in regards of this complaint to confirm and justify the casino actions. The player didn't pass security check and that their deposits are returned.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy