Ihave a gambling problem and have excluded from casinos stating this. I had an urge to gamble and joined Redflush mobile. I was allowed to join to my surprise and deposited £170 via Ukash. I then tried to use my card and it stated that I had cards on alresdy and could add no more. I emailed redflush and asked about this and this is their reply
you did indeed in the past at some casino say that you have a gambling problem and thats why your cards are disabled. uou can continue to play using netteler ukash etc
I was shocked that they didnt care that I have a problem
I emailed again askimg to have my account closed and a refund but they replied that I nevet asked to have the accoumt closed amd to email again to request this
Im not happy with this at all
Redflush are not following responsible gambling policy
what do you think?