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Betfinal Casino - Problems with delayed withdrawals

UNRESOLVED
Complaint Info
Disputed casino Betfinal Casino
Reason Delayed payment
Amount $ 585
Posted on July 7, 2017

Hi!
At 23 June 2017 I ordered withdrawal (290$) and 26 June 295$ to my Skrill account but still have not received money. Every day I sent e-mail to helpde­[email protected]­bet­fin­al.com but they answer me only twice: "you ordered withdraw , we checking you account , you will receive soon". I'm waiting for my money 2 weeks. Disgrace.
In their rules it is written that the withdrawal takes 24 hours: "Your withdrawal will normally be processed by us within 24 hours." (http:­//h­elp.be­tfi­nal.co­m/s­upp­ort­/wi­thd­raw­al-­time/)
Please help me to get my winnings. Thank you!
P.S. My account is fully verified

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