More Delayed Payments?
I am still waiting on 3 withdrawal requests to be approved from 9/12/14 ($1,305), 9/17/14 ($1,005), and 9/18/14 ($695), Under the terms and conditions listed on Virtual Casino's Website it states " ALL WITHDRAWAL REQUESTS WILL EITHER BE APPROVED OR DECLINED WITHIN 10-15 BUSINESS DAYS OF THE ORIGINAL REQUEST." Calls and emails to the casino have proved to be useless in getting this issue resolved and it has now been 23 business days since the 1st withdrawal request and I am hopeful that this complaint will finally get their attention!!
Virtual Casino Complaint Stats
Resolved
26 / 30
Avg. Amount
$2,993
Avg. Complaint Duration
22 days
Avg. Response Time
3 days
Virtual Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 24 out of 27 complaints in this category have been resolved.
This operator's average complaint duration is 22 days, while the average duration across all operators is 8 days.