What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Recent Searches

Clear

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Jumba Bet Casino - Issues with delayed withdrawal

UNRESOLVED
Complaint Info
Disputed casino Jumba Bet Casino
Reason Delayed payment
Amount $ 1000
Posted on September 23, 2020

I have been trying to make a withdrawal since the 9th of September. I have complied with the requirements for the withdrawal so I don't understand the delay. I have emailed them 3 times, tried live chat 2 times (where I got dropped both times), and sent them 3 messages regarding information on my "pending withdrawal" and still have been unable to even get a response from them. I have sent them copies of my ID, credit cards used, and a required utility bill and cannot even get them to confirm that they have received them. In the past I have typically got tired of waiting and played my winnings down to zero. I refuse to do that again and would just like to know the status of my withdrawal and the reason for that status..

AskGamblers
Posted on September 23, 2020

Dear @krayon,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posted on September 24, 2020

The withdrawal amount requested is $1000.00.. thanks, karen

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy