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Jumba Bet Casino - BTC payment is missing

Complaint Info
Disputed casino Jumba Bet Casino
Reason Amount not credited
Amount BTC 0.00489
Posted on August 30, 2019

Below is the completed transaction to the BTC deposit address that was provided by Jumba Bet Casino. They told me the transaction failed and that i would be credited back via my service provider. That i told them was impossible because you didn't have my deposit BTC address. They assured me 48 to 72 hours it would be crredited back. That was 4 days ago and still nothing but how can it be credited back anyway doesn't make sense. I'v chatted with them for the past 4 days straight and never get anywhere the transaction now has 465 confirmations and still no funds credited anywhere they just took my money and poof "the transaction failed". I cannot express how mad this gets me that this company can just do that.

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