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Jumba Bet Casino - Delayed Bitcoin payment

RESOLVED
pjmeck Pennsylvania
Posted on December 14, 2018.

I requested a payout of $653.85 on 11/28/2018 via bitcoin. I've contacted customer support several times. I was told that my payment had been processed and that I should expect to receive it on Thurs., 12/06/2018. I have still not received it (despite contacting customer service twice since 12/06/2018).

Request ID: 645803
Request Amount: $653.85

pjmeck Pennsylvania
Posted on December 16, 2018.

The $653.85 was put back into my casino balance and, apparently, made available for withdrawal. I'm not exactly sure what the mix up occurred on JumbaBet's end, but I rescind my complaint. However, I will reopen the complaint should I not receive the new withdrawal request in a timely manner.

AskGamblers
Posted on December 17, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

We would also like to use the occasion and suggest to player to contact our team and request complaint's reopening in case something goes wrong with their payment/s.

Thank you all for your cooperation.

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