Here is my ironical story:
Golden Cherry offers me a free chip somewhere in the month of November 2014 and i meet my wagering requirments, request for the max cashout (as per the bonus terms) which in my case was $180. Now the catch here is, GoldenCherry Casino requires you to make a $20 deposit before a withdrawal could be processed. I agree and a deposit is made and withdrawal is requested for $200 (includes my $20 deposit)
The trouble starts here,
A week later i get a usual copy-paste message that my account is chosen for some random security and it could take upto 3 months. (here i really want to kill myself for trusting them). Anyways, i wait and its the month of Feb now. Though the 3 months are over there is no revert from their department. I have made several withdrawal requests after that and the requests are all declined with the same copy-paste message and ofcourse when you try to contact the Live Chat agents they are clueless (though trying to be helpful) as they have no information regarding it.
I know i am supposed to give up on them as i am sure they do not intend to pay so i inform the Live chat that i shall report this at Askgamblers.com and they ask me to request for a withdrawal yet again and tell me that my request would be granted this time.
Here is a twist now:
This time the email that i get does not talk about the random security issue as i am hoping its over, it talks about me not being active on the casino and i should play more often to getting my withdrawal request approved.
There is no clause as such in their terms and condition and moreover do you think i would ever have the confidence to make any deposits until i would get my withdrawal approved... ( like what were these guys thinking)
Conclusion: Yet again they decline my payment.
My request to this casino is that if you do not intend to pay my money, pay my deposit amount back as you have no right to keep my money that i deposited (totally illegal)
I would just like to tell GoldenCherry Casino that you should stop this unethical practice of asking customers to deposit and all the excuses you guys make to not pay them. Players Beware, this casino is avoidable at all costs!!
