Fortune Clock Casino - 12 Declined withdrawals, waiting since October

Hello dear All
Unfortunately, technical nuances occasionally occur, according to which temporary difficulties are possible with the conclusion to the preferred method. When we saw that there were difficulties with your payment method we suggested an alternative method. Due to not fully provided documents - verification took a certain amount of time. Unfortunately, the withdrawals of funds to the two provided cards weren't successful. The player didn't choose any other alternative payment methods.
At the moment, the player doesn't have actual withdrawal requests. The player played and lost.

Regards,
FortuneClock team

Dear @Fayelouise1012,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.