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Kindly note that some features such as complaint service and forum are currently available only on the international version.

Cirrus Pound Casino don't want to pay!

RESOLVED
posted on July 24, 2014.

My withdraw process started almost 8 weeks ago when i needed to send documents (id and copy of bill) i send my document 5 times to 4 different e-mail address and that take like 2-3 weeks when they found my e-mails. Than i had to wait 2 weeks that they approve my withdraw and finally 8th of may they accept it. Now i wait that i get my winnings to my account (10 days already ) and every time i chat with them they said they need more time..i think that 8 weeks is quite a long time to pay winnings. How to hell they think that anyone wants to play on their casino after this???? and their offer was if you deposit 30£ and you get 90£ no playtrough no maxcashout. And when i wanted to claim my winnings manager took that 90£ first from my account. and rest of my winnings hanging somewhere..i believe that next problem with them is that they have wrong account number and they need to have 3 more weeks to pay me :) hahahahaha funny site! i play quite alot in different casinos and wanted to test how fast i get my winnings. Test always with small amount of money and that they pay your winnings!T

posted on May 21, 2012.

Dear Player:

The username provided to AskGamblers and the email are not registered on Cirrus Casino. Could you please provide me the casino username in order to check?

Cheers

Cindy

posted on May 22, 2012.

UN: < removed >

playing Cirrus pound casino software

posted on May 23, 2012.

Yesterdays chat result: you will get your money to your account this week, please contact tomorrow again.Today's chat result: contact tomorrow again!

posted on May 25, 2012.

Dear AskGamblers:

This issue belongs to Cirrus Pound, can you change the name on the Complaint since Cirrus and Cirrus Pound are separate casinos

Cheers

Cindy

AskGamblers
posted on May 29, 2012.

 Any updatesin this case?

posted on May 30, 2012.

yes, i finally paid my winnings.

posted on May 31, 2012.

Dear AskGamblers:

Please Close this Complaint as solved

Cheers

Cindy

AskGamblers
posted on June 9, 2012.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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