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Cirrus Casino - Will not pay

RESOLVED
Complaint Info
Disputed casino Cirrus Casino
Reason Bonus terms violation
Posted on May 16, 2014

i met the playthrough for cirrus sent all the documents and they said that it would be a couple weeks b-4 i received my 50.00. then yesterday i seen paymant declined. i asked why and they said i had another 146.00 to playthrough yet!!!! so i spun the 50.00 out. i am really upset that they told me they were processing my check and then lied to me and said that i couldnt withdraw it. i did not have any playthrough left!!they are lying to people. is there anything that can be done about this?are there any casinos that are up and up. so far all i am getting is the runaround!!!

Posted on April 14, 2010

Like in any other casnio, you must meet the playthrough requirements and for the promo you received it is $1000 and you have $856.75 so please cover the minimum for playthrough and then request your withdrawal.

Regards,

Steve <surname removed >

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