i met the playthrough for cirrus sent all the documents and they said that it would be a couple weeks b-4 i received my 50.00. then yesterday i seen paymant declined. i asked why and they said i had another 146.00 to playthrough yet!!!! so i spun the 50.00 out. i am really upset that they told me they were processing my check and then lied to me and said that i couldnt withdraw it. i did not have any playthrough left!!they are lying to people. is there anything that can be done about this?are there any casinos that are up and up. so far all i am getting is the runaround!!!
Disputed casino | Cirrus Casino | |
Reason | Bonus terms violation |
Like in any other casnio, you must meet the playthrough requirements and for the promo you received it is $1000 and you have $856.75 so please cover the minimum for playthrough and then request your withdrawal.
Regards,
Steve <surname removed >
Cirrus Casino Complaints
- 28 of 32 resolved
- 2 days avg response
- 4 weeks avg complaint life
- 1,426 USD avg amount
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Resolved
Cirrus Casino - Two Delayed Payments
$1,829
Resolved
Cirrus Casino - Two Delayed Payments
Still waiting for 2 withdrawal requests submitted on 10/25/14 in the amounts of $847 and $982 to be approved? "Terms and conditions" states that ...
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Resolved
Cirrus Casino - Pending withdrawal request taking too long
$500
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Cirrus Casino - Pending withdrawal request taking too long
This is a copy of my most recent chat with Cirrus and a copy of when I put in withdrawal request , according to the casinos terms and conditions ...
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Resolved
Cirrus Casino - Bonus policy
Resolved
Cirrus Casino - Bonus policy
Last year I cashed out $1500 (I think) after a bit of a todo, and needing to work with a customer service rep.So I consider them a reasonable place to ...
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Resolved
Cirrus Casino - Player's reward card?
Resolved
Cirrus Casino - Player's reward card?
I received my 2nd Players reward card in the mail the other day. I used one in the past a cirrus casino. I submitted my docs and was approved. I was ...
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