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Bovada Casino - Their check is undepositable

UNRESOLVED
Dana Marie United States
posted on June 21, 2015.

I received a payout check for $60 from Bovada about 2 months ago. It is a check from a Canadian bank. I have tried to deposit this check several different ways. Every avenue I tried resulted in the check being unreadable. The numbers on the bottom of the check cannot be verified. When I contacted customer service. The suggestions they had for me were not helpful. They offered having a friend deposit it, open a new bank account, or deposit the check in an envelope in the ATM so that it cannot read the check. Now if I try that, when the check is read and they cannot verify the information on the check, it will cause problems with my bank account. I realize it's only $60 but the point that I have a check I can do nothing with is frustrating.