Won’t refund money and closed my account

I opened an account here after reading the t&cs I’m a uk resident. The only restriction in the terms and conditions on uk players was playing the net Ent games. I wanted to play microgaming - I tried to make a deposit it showed no sign of approval I then found I’d been charged a total of £1500!! The microgaming games I wanted to play were not accepting uk players even though it didn’t say It in the t&cs, they won’t respond to any emails, they have a bogus phone number and no functioning support email apart from one bruno.w­­n­r­r­mi­­lli­­on­@­o­ut­­loo­k.com the other email bounces back. I didn’t play a penny of my deposit , I submitted my documents to facilitate my refund as I just wanted my money back- my money ! Which I didn’t use and wasn’t able to play the games I wanted with. They haven’t responded at all and now they have blocked my account! And I’m still missing my £1500 this is crazy and really distressing.