I got referred by someone and then referred my friend they disabled my account yesterday. I keep trying to contact them and try to resolve this issue but to no avail. They keep giving me the runaround and it seems like no one helps me. I don’t understand why they disabled my account I followed all the rules. I made sure to follow the guidelines as well. I need help. I keep trying to email them and no one responds. I’ve read online that some people never get their money back. It seems to me like Bovada likes to take people's money.
Complaint Info
Disputed casino
Reason
Dear Bovada Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Hello Guap01.
We understand your concerns regarding your account status. Currently, your account is under review. Once this process is completed, we will provide you with an update via email.
We appreciate your patience and understanding in the meantime.
Dear all,
Kindly note that the AskGamblers Complaint Team has just extended the response timeframe for another 96 hours in the hope that Bovada Casino management will soon provide an update regarding this complaint.
Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Hi there! Presently this account review is still ongoing. Our client will be updated via email as soon as the review is conducted.
Thank you for your patience and understanding.
Yeah they still don’t respond and keep closing chats on me. I try contacting them and they just disconnect the chat. I’ll take screenshots when I’m off work of them doing it.
Bovada Casino Complaints
- 290 of 435 resolved
- 2 days avg response
- 1 week avg complaint life
- 5,454 USD avg amount
-
52 hours left
Bovada Casino - Bovada Disabled Account with 37k
$37,000
Open52 hours leftBovada Casino - Bovada Disabled Account with 37k
My account on Bovada has been disabled with 37k on it (20k my own deposits) and has been under investigation for 3 weeks now. They asked me to send ...
-
Resolved
Bovada Casino - Account Temporarily Disabled and Lack of Communication
$2,710
Resolved
Bovada Casino - Account Temporarily Disabled and Lack of Communication
On December 25th, 2024, I had a balance of USD 2,710 in my Bovada account and made a withdrawal request of USD 94.68. The same day when trying to ...
-
Unresolved
Bovada Casino - Withdrawal and verification issues going on since December 3rd
$3,000
Unresolved
Bovada Casino - Withdrawal and verification issues going on since December 3rd
On December 3, 2024, I tried to withdraw an estimated $3,000 of my winnings. My account was flagged for verification. I proceeded to submit all ...
-
Unresolved
Bovada Casino - Disabled Account with Funds
$5,000
Unresolved
Bovada Casino - Disabled Account with Funds
I am very disappointed with Bovada. After creating an account and turning a few hundred dollars into five thousand, I requested a withdrawal in BTC. ...
Have trouble with Bovada Casino?