Tried to withdraw from Bovada which requires receiving a code via SMS. I never received a text message and tried to have it resent two more times to no avail. I contacted customer support and they made me "verify" the phone number on the account, which also meant receiving a text message. I never got an SMS, and contacted my phone company to see if anything was wrong. I did all the troubleshooting steps suggested by Bovada (clear cache, use a different browser etc etc) and the steps suggested by my phone company (allowing unknown senders to message me, logging out of iCloud etc etc) and still was unable to authorize my account.
I have money on the website, can wager with it, and (not surprisingly) can deposit more, but can't withdraw or verify my account. All of a sudden after years of not having issues, the number is unable to text me. It seems really random..Bovada escalated it and told me to wait 24 hours. It has been 48 hours and I have just been told to wait, meanwhile, my money is stuck on the website and I can do nothing.
Very frustrating for someone who has been a loyal, longtime member.
