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BetRally Casino - Delayed payment

RESOLVED
Complaint Info
Disputed casino BetRally Casino
Reason Delayed payment
Amount € 1257
Posted on May 16, 2016

I have won €1257,50 on betrally i ask to withdraw on may 8, after 2 days they said there was a mismatch with my utiity bill, i explained they said ok now we will process your withdraw but will take 2 bussiness days, after de 2 days nothing in my neteller acoount, ihave contact them a lot of times, now they donta have the excuse of the 2 days because they are gonne, they only say your case is in our financial department you will received your payment shortly. but no i didnt and still in my acoount that amount sayng pending. Neteller withdraws are instant if they want , they use the 2 bussiness days to gain time, i dont know if they are payng other people, but if i dont receive money this weekend my brother is a lawyer and he told me that i have everything to go forward.

AskGamblers
Posted on May 16, 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

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