The Gaming Club - Account Re-opened even after a gambling problem was confirmed

posted on June 23, 2014.

I clearly have a gambling problem and this was stated through the online chat feature after already losing $15000 over the course of 2 days. I said that the casino had "ruined my life" in my own words and financially killed me, they in turn closed my account. After this i get a call from the casino 2 days after, who still offer a $500 bonus if i am happy to re-open my account, yes i sent in documents confirming my ID etc...but the vein in doing this is evil! The Gaming Club have reined my financial life, and i lost another $15000 - they are preying on the vulnerable and are in complete breach of exclusion policies., I have now lost $30000 in 1 week. This should not have happened and they are not accountable to any degree.

posted on June 26, 2014.

Dear @jtcool199,
Any update considering your complaint?