Thank you for your message.
We would like to inform you that unfortunately we found discrepancies regarding your bets.
After many investigations, our security department took the decision to close your account. Please note that one of our rules, as per Terms and Conditions is at point
“2.2.3. Funds deposited must be utilized for the placing of bets/stakes in the Games and any suspicious activity or betting irregularities on a Customer’s Account may lead 7Spins Casino to report the respective Customer to the Competent Authority, freeze the funds or even close the Account.”
Like any online casino, players who use strategic and/or advantage-betting patterns are considered fraudulent. Once such evidence is found, and Similar to a land based casino, warning players of their fraudulent behavior is not recommend or practice and a person who employs an unaccepted and illegal gaming strategy is escorted out and banned, an online casino adopts the same practices.
Due to his behavior, Mr.Toni left us with no alternative but to permanently close his account and therefore void the winnings fraudulently obtained.
We have also refunded the entire deposited amount on our site. Please be informed that it may take up to 24 hours to receive them.
The 7 Spins Casino Team.