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1ACasino - Received only half of my withdrawal

RESOLVED
Complaint Info
Disputed casino 1ACasino
Reason Delayed payment
Amount € 1000
Inactive user
Posted on July 26, 2019

hi i had made a withdraw of 2000 euro on the 11th of July 2019. after numerous emails for the delay of the payments i received 1000 euro in both of my credit cards that i used to deposit. I tried to e mail them about the issue with no response. today i got the live chat on line as they usally are offline and raise my issue . The casino said that they had send the whole amount and there is nothing from their side as pending. The history at their site is not working or anything to show my withdraw. they told me will send an emal with the deposits but i have not receive anything yet and as usually when i e mail them , they dont reply. i dont know what to do. i can provide screenshot of my credit cards that i receive only 1000n euro from them instead of the 2000 euro i had placed as withdraw. can you pls check with them.below i have attach the screeshot from my credit account the amount i received . only 1000 ( it shows in AED currency as i live in UAE)

Inactive user
Posted on July 27, 2019

Hi I just received the whole amount of my withdraw from 1a casino. Everything is ok . Thanks

AskGamblers
Posted on July 29, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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