XLBet Casino

Payment Information and Options at XLBet Casino

The casino supports a range of payment methods, including credit cards, bank transfers and web wallets. Payment fees may apply depending on which payment method you choose. Any fees will be stated in the cashier. 

The daily maximum withdrawal limit is currently $5,000. 

As a licensed operator, you will be required to complete the KYC procedure and send identification documents. You can use the upload facility section of their website, and the casino aims to review all documents within 48 hours. 

Games at XLBet Casino

The casino is home to an excellent selection of the latest online slots, megaways and bonus buy titles if you’re from an eligible country. The games lobby has listed these slots into categories so you can easily find your favourite games based on your preferences. For example, if you like games that are highly volatile, you can jump to the games menu to find them. Slots are also listed by theme, which is another great feature. 

You can list the gaming providers from the main lobby to select your favourites, and you can also sort games into alphabetical order. 

If you prefer table games, there are plenty to choose from, including variations of blackjack, roulette and online poker. Each table game is labelled by its provider from the main lobby. 

In the live casino, there are more games. These are hosted by real-life dealers in a fully interactive environment where you can also bet against other real players. Some of the games show the minimum and maximum bets allowed from the main games lobby so you can see if it matches your budget. 

XLBet Casino’s Commitment to Responsible Gambling

The casino focuses heavily on responsible gambling, and once you register, you can access limits, including deposit, wager and loss limits. You can set these limits through your account or contact support if you need help. 

You’ll also see on-site notifications that pop up and keep track of how long you have been playing, and it reminds you of your balance. You can set these session reminders to suit you. 

If you need to take a break, you can use the cooling-off function and take time away for up to three months. If you need a longer break, you can self-exclude for up to 5 years or indefinitely. 

If you visit the casino's responsible gambling tab at the foot of the casino, you can also take a self-assessment test and get help and support through external organisations and support groups. 

Customer Support at XLBet Casino

If you need help, you can launch the casino's live chat feature, which is the fastest way to speak to someone. Live chat is available through the ‘Contact Us’ section, and the agents aim to reply within two minutes. ‘

You will be transferred to a chatbot that can answer some of the casino's asked questions, or you can type your message and connect to an agent immediately. You will need to enter some personal information, and there may be a short queue until an agent becomes available. Our live chat agent was friendly and responsive.

Unfortunately, live chat is not available 24/7. You can reach them during business hours, which are between 24:00 and 7:00. If you need help outside of live chat, you can leave a message, email the casino or use their online contact form.