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WOW Vegas Casino

Player Rating 18 reviews
3.5/10
18 reviews
Complaint Response 44 complaints
3 days avg. 44 complaints

AskGamblers Quick Overview

Everything looks spectacular at WOW Vegas Casino from the first glance. You’re welcomed by a beautiful host, offering you a bonus which you can claim upon registration. 

The website is well-organised with some games and providers listed on the homepage, as well as gaming categories. Because WOW Vegas Casino is based on a sweepstakes model, no purchase is required and you can play your favourite games from the moment you register.

What we like
  • No purchase necessary
  • 24/7 customer support
  • Excellent game selection
  • Different responsible social play tools available
What we don’t like
  • No live chat
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


WOW Vegas Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2022
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Live Casino
Mobile Apps
IOS, Android

General Information About WOW Vegas Casino

WOW Vegas Casino is a sweepstakes casino where you can play free casino games. Unlike your average online casino, you can’t deposit and withdraw. Instead, you will play with free coins. 

You can play completely free, or you can purchase additional coins for entertainment purposes, but we have touched more on this in our online casino review below. 

If you’re new to sweeps casino sites, you can also visit us in the forum to join the discussion there or answer any questions we may not have already answered below. 

How Does WOW Vegas Casino Work?

To register at WOW Vegas Casino, you have to enter some personal information and confirm your email address. Only then will you unlock the bonus and be able to access casino games.

The casino comes with two types of coins. The first ones are WOW Coins and they can be used for playing games on the website. Additionally, you can’t redeem prizes or cash out WOW Coins. However, players are able to purchase additional coins through packages or win them via promotions or social media channels. WOW Coins are valid for 60 days from the date you receive them, after which they will expire.

The second type of coins are Sweeps Coins, which can be redeemed for cash and other prizes. Sweeps Coins can be claimed as a part of some bonus or promotion, but they are mostly won in games. Players must wager through Sweeps Coins before they have the right to redeem them.

WOW Vegas Casino Promo Codes and Offers

When you create an account at WOW Vegas Casino, you will get 1.5 million WOW Coins + 35 Sweepstakes Coins! That’s an outstanding offer for new-joiners who haven’t had an account with the casino before.

If you’ve never played at any sweepstakes casinos, this is a great opportunity to check it out. Make sure you read bonus Terms & Conditions before you proceed. The casino has additional ongoing bonuses and daily boosts which you can benefit from.

As you progress through the levels, you will receive additional perks including monthly offers and extra WOW Coins with each purchase.

StallCation

Complaints

Read the complaints other players have left for WOW Vegas Casino. Learn more about complaints.

Show all complaints
WOW Vegas Casino - Redemption page blocked by an verification overlay
I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.

Each time I log into my account and click on “Redeem”, the redemption page appears briefly (for about 1–2 seconds) before being blocked by an overlay stating:
“Your account has been verified. You may now close this page.”

The problem is that this overlay completely prevents me from accessing the redemption page, and there is no option to close or bypass it without being logged out of the site entirely. When I log back in, the same cycle repeats with no resolution.

I want to emphasize that my account is fully verified, as I have received official email confirmation that I am eligible to redeem winnings. Despite this, I remain unable to access the redemption page.

To troubleshoot, I have already:

Cleared my cache and cookies.

Tried multiple browsers.

Tested on different devices (phone, tablet, desktop, and laptop).

Confirmed that my internet connection is fully functional and stable.

None of these steps have resolved the issue.

I initially contacted your 24/7 live chat and was instructed to repeat the troubleshooting steps I had already completed. I was then told that my issue would be forwarded to a support team member and that I would receive an email reply within 2 hours. It has now been several days, and I have received no response.

Further attempts to reach out via live chat resulted in no replies. I then emailed [email protected]
directly, only to receive automated responses repeating the same unhelpful instructions. These automated replies also stated that live support is not available and instructed me to “create a ticket by clicking the button below.” However, no such button was included in the emails. This left me stuck in an endless cycle of generic AI-generated responses, with no actual assistance provided.

At this point, I am extremely frustrated. The lack of effective customer support and the inability to redeem verified winnings give the impression that the system is designed to avoid resolving customer issues and to delay or prevent payouts.

I respectfully request that this matter be investigated and resolved immediately so that I can access the redemption page and withdraw my winnings without further obstruction. Please provide me with a direct line of communication to a support representative who can assist me personally, rather than continuing to receive automated and ineffective replies.

I have screenshots of emails and such if needed along with a short video clip of the issue blocking me from being able to submit a redemption.
staus Unresolved
$105
WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency

Hello,

I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a period of about two weeks, I successfully withdrew over $50,000 without any problems.

After approximately two and a half weeks, however, my account was suddenly locked by the casino. The reason given was that I am a resident of New York, which they list as a restricted state.

When I first registered, I used my Florida residence, where I also live. Only after my first major win, during verification, do I provide my New York driver’s license. I hold dual residency in both Florida and New York, and at the time of registration, I was physically in Florida. The casino accepted my registration, deposits, and multiple withdrawals after full verification of my documents.

Additionally, when the casino questioned my residency, they requested proof of Florida residence. I provided an electricity bill in my name registered to my Florida address, as well as my house lease agreement in Florida. It has now been over two weeks since I submitted these documents, and I have received no further response from the casino.

Blocking my account only after I won a significant amount feels unfair and inconsistent with fair gaming principles. i have complied with all verification requirements, and the casino had every opportunity to review my residency status before allowing me to play and withdraw.

I kindly request that AskGamblers review my case and help ensure that the casino honors my legitimate winnings and pending balance.

Thank you for your assistance.

staus Resolved
$450000

Complaint Statistics

Resolved 3
Avg. Amount $ 12,629
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

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Player rating
3.5/10 18 reviews

Top reviews from our players

Wow Gives A wide variety of games. They get exclusive games nobody has. They are always adding new ones each week. They have a bunch of perks and freebies and free spins daily on top of your daily log-in reward. Prize drops, happy hour which gives you discounts on your purchases. Great customer service. So they don't have live chat. Heck most of the time the live chat is really an AI robot. I'd much rather wait till the following day to chat with a real person then to choose what I want to say from a drop down menu. Fast payouts. I used to be a pulsze player. If you haven't tried wow you should.

I don't dislike anything so far but if I had to make a suggestion maybe get some table games like blackjack or Keno or some roulette games to add to the mix.

They have good offers when you first start playing and the RTP seems ok when you first start but it seems like they change the RTP if you start winning too much.

They seem to control the RTP based off how much you have won on your account and doesn’t seem fair. The VIP system is a joke because you need to spend a ridiculous amount of money to keep VIP status.

I had issues with the verification process after winning $220. There's no good way to get into contact with them regarding the verification, and they take beyond 24 hours to respond. I am still waiting on a response in regards to the verification when I know that all the information I submitted was correct. I cannot cash out anything I won, without fixing the verification issue, and they never respond.

All I said I liked about this was the games. And that's about it. There are no bonuses. No customer service. Nothing but a cold way. Wondering if your verification went through.

There is no customer service whatsoever. They will surely gladly take your money real quick but when it's time to collect. Good luck waste of investment and time.

Really didn't like anything about wow. They use to have a decent free sweeps coins giveaway but they changed it you had to spin a wheel which hardly ever gave you sweeps coins.

They changed the way they give free sweeps coins way to complicated. I never cared for there games either seemed like I could never win anything worthwhile

This casino has no compassion, no checks and balances to identify addicted gamblers even though your play, lack of withdraws even on huge wins, etc clearly show you not being of sound mind, does not honor signed casino bans from the state you live in, does not care if you are addicted and lose everything. Please play at somewhere that holds a US License and is regulated as such and is more responsible when it comes to addiction. It’s truly sad for any company to profit off disease and ignore checks and balances.

This casino caught me off guard, It surpassed my expectations! I had lots of fun and won big too. They keep adding new slots daily and their new star program seems promising.

However their payout Wait times and lack of more than 2 payout methods have my anxiety on edge that they DO pay. Eventually! Hope you have patience! Their star rewards expire every 30 days lowering your login bonus.

Great casino that allows you to play in two different forms one is real money bets and wins that can be withdrawn to your bank the other is Gold coins which is great to test and practice for the best methods to win with your SC. Great selection of games for a social casino.

Bonus and promotional offers are not very easy to come by they direct the promotion page to tournament and contest win prizes, prior they used to give a daily login claim for free sc to everyone now the daily claim is only for VIP members and to achieve that status requires a deal of deposits so anyone just starting out or existing that has not passed that threshold is only awarded sc by purchases.

WOW Vegas Casino News

Read all news about WOW Vegas Casino, check for updates and stay tuned for exclusive bonuses.

AGCCS Is on Top of Its Game Resolving a $450K-Worth Player Complaint
AG News AGCCS Is on Top of Its Game Resolving a $450K-Worth Player Complaint

With so many resolved complaints daily, it's sometimes hard to single out the newsworthy ones. But this one was a no-brainer!Last week, an AskGamblers player contacted our Casino Complaint Service with a delayed withdrawal request worth no less than $450,000! So, we did what we do best - we made the casino do right by its customers.AGCCS Wows Us, Again!So, last Wednesday, a player nicknamed bonapa got in touch with our Complaints team and asked for help in recovering $450,000 from WOW Vegas Casino.According to the player, he recently won over $500,000 at WOW Vegas and began withdrawing the money in increments, adhering to the withdrawal limits, without any issues.Weeks later, however, bonapa's account was locked, and the casino claimed that the player was in breach of Terms and Conditions as he had registered from New York, a restricted state at WOW Vegas. Despite submitting documents with a Florida address, where he physically resided at the time of signing up at the platform, the casino chose to stop communicating and keep the remaining winnings.This is where AGCCS stepped in. bonapa attached all the documents our team needed, and in less than a day, the casino agreed to pay out the rest of the money.AGCCS Breaking Records, Day by DayAlthough this was by far the biggest complaint in September, one could think that it was a record-breaking sum. But one would be wrong, because back in July, we successfully resolved a complaint worth over $500,000. You can revisit it on the following link.You know the drill: if the casino is acting up and refuses to do right by you, just go to our Complaints page and submit one.

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