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WinSpirit Casino

Our Rating CasinoRank
8.8/10
CasinoRank
Player Rating 466 reviews
8.9/10
466 reviews
Complaint Response 4 complaints
1 day avg. 4 complaints

AskGamblers Quick Overview

Editor’s View

Upon reviewing the casino, we were pleased with its usability and navigation. Menus are easy to use, and the games lobby is player-friendly. We like the fact that game studios are clearly listed with their logos, so you can quickly jump to your favourite brands. 

Support is available at the header of the casino regardless of what page you visit, which is another great feature, and the casino is home to a decent variety of promotions, tournaments and quests. 

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Home to more than 60 gaming providers
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


WinSpirit Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://winspirit.com
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Portuguese, Spanish, German, Italian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
VIP Program
Social Platforms
Instagram, X, Facebook, WhatsApp

General Information About WinSpirit Casino

WinSpirit Casino is an online casino that offers a fully licensed and regulated online environment to enjoy thousands of games from industry-leading providers. 

The site supports the latest web and mobile devices, so you can register an account on any device, wherever you are. You will have full access to the casino's full game selection and features. 

Below is our online casino review so you get the facts before you play,

StallCation

Complaints

Read the complaints other players have left for WinSpirit Casino. Learn more about complaints.

Show all complaints
WinSpirit Casino - VIP status taken away

Hi, I had a Gold VIP status with WS and under the terms and conditions of their new VIP program set up last fall, now you have to spend X number of dollars and made X number of bets by a certain date in order to retain that status.

It says the higher the status, you receive faster payouts, more exclusive benefits from your VIP manager, more access to tournaments, etc. I looked at my status and how much I needed to spend and what amount in bets I needed to surpass in order to keep my Gold status. 6 weeks ago, it looked like mission impossible.

But by the time the date was up (end of March), I had done it, I believe I had to spend $9000 and make 120000 in bets. I even messaged my VIP manager and said "I have good news. I met the requirements and maintained my Gold status." She congratulated me and seemed genuinely happy. Later that night I happened to notice that was status read "regular player" and indicated I was working my way up to bronze status. I couldn't believe my eyes. I knew I had met the requirements, but unfortunately my past betting numbers were gone.

I didn't have the proof in front of me. Support staff said I lost Gold because I didn't met the betting requirement. I knew I did, but even if I didn't, why go back to regular player? Why not go down a step to silver? It made no sense to me. I was very upset. I emailed support, and my VIP manager. It was two days before I received a reply from support saying I lost my Gold VIP status because I didn't make enough bets. I DID spent the required amount of money, rhey assured me. I never did hear from the VIP manager I had for 7 months or more.

All of a sudden a new VIP manager was assigned to me. She said I had bronze status now. She too said I didn't make the required number of bets, but again I knew I did as I had monitored it for months. I watched everyday as I moved up to the requirement and then surpassed it many days before the deadline. I should have taken a screenshot.

The new VIP manager has given me some free spins and two $45 cash bonuses since this happened late last week. She is doing her best to keep me happy and I'm being more than thankful and gracious to her. But I want WS to show me documented proof of all of the bets I made since the new VIP program started. I want them to show me where I didn't make the requirement in bets. And, I want to know why I went back to "regular player" status, but when I became very upset, I was told I was the lowest VIP bronze. To add insult to injury, they moved me down three steps, then told me that I shouldn't worry because I would get back to Gold in no time. No I won't. It cost be about $60,000 to get and maintain Gold. I'm not putting that money back into that casino. I can't afford to even if I wanted to. But I would have happily been a loyal player with the gold status. I've spent about $900 to $1000 in 9 days as a regular player/bronze. I haven't won a dime. If I deposit $50, for instance, and put it at a low bet of .40 cents (that's the bet I notice is most likely to pay out) I haven't won anything worth a withdrawal in my eyes.

Anyway, that's how it is with that casino. It will payout for a few days and go cold for months. There's a definite pattern there. I suppose it's the same at all casinos.Can you help me get the information I need? I'll attached what info I do have access to

staus Resolved

Complaint Statistics

Resolved 3
Avg. Amount $ 97
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Review this casino

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Player rating
8.9/10 466 reviews

Top reviews from our players

Good variety of games and pays directly to your account 😁And the extras are great, too. I think that they are well set up and are fun when they go off.

Sometimes you get booted out of your game when you are on a heater. The bonuses are tough to hit like a bit too tough lol . They should be easier to obtain.

I love that the cashouts are returned within a hour or so to my bank via transfer. The customer service is excellent and managed by human support versus AI. They have amazing games by the best developers. I believe that they are one of my top 3 favorites to play on.
KEEP IT UP WIN SPIRIT.

I don't like that they have no friend referral bonus bc I've signed up about 10 friends
I would like to see the bigger jackpots like other sites but it isn't a deal breaker.

I have extensive history with this casino. Ive been an VIP for the majority of that. After 3 years with this platform, I will no longer play here. I’m leaving because the have seemed to lost any integrity that is needed to operate a casino that players can trust.

Let’s start off by saying I played on this platform for three years. I’ve been a gold level VIP for much of my time here. Recently, I started experiencing errors every three or four game grounds, which would reset every game. This would ensure that basically you never win they couldn’t explain to me why it was happening and nor did they want to refund my deposits from this time period when this was happening, it was $400 that I was asking for I’ve deposited over $100,000 in this casino and last year alone. I just don’t trust them anymore. It’s sad cause this is my home quite some time, but I can’t play at a casino that I can’t trust it just doesn’t work for me. Second thing is is that my VIP birthday bonus was less this year than it was the previous year despite my deposits probably being $30,000 more. This year. That makes zero sense to me and it shows a sign of maybe that they’re having some sort of financial difficulties or something. Bonuses have been less….hardly ever win. I haven’t won nothing here in months now. Don’t be fooled. It’ll start out good here, but it’ll go downhill. The company that can’t reimburse their players $400 (when there games malfunction) when they have deposited 250,000 in three years is not where I want to be.

Thank you for your feedback. Based on the account information available to us, we’re unable to locate records matching the situation described. It’s possible the account is registered under different details. Please contact our support team from the email address linked to your casino account so we can review this properly. If another email was used, kindly mention it.

user avatar

I like the friendly staff on chat who help out and are polite. The games are a great selection, and the verification process was straightforward and fast.

Thank you for such a warm and positive review. We hope your future experience with WinSpirit will bring you even more satisfaction and enjoyable moments. Wishing you luck and many big wins!

user avatar

Good, enjoyable, fast and kind support! Fast co and lot of providers. I like it so much.
If u wanna play with this casino, no hesitate, do it and enjoy.

We appreciate your kind words. It's fantastic to know you've had a satisfying experience with WinSpirit. May your future endeavors bring even more joy!

user avatar

Love everything about it, easy to navigate through the site. Games are fun and addictive. I recommend to all my friends. Chat was very helpful in things I needed help with.

Can't think of a thing I dislike about it. Only problem I had was that I had 2 accounts and wasn't aware that I had made account when I made a new one

Thank you for such a warm and positive review. We hope your future experience with WinSpirit will bring you even more satisfaction and enjoyable moments. Wishing you luck and many big wins!

user avatar

I really enjoy their automated system when you need assistance. As well as they have a large variety of games that I really like. Not love love the joker games!

The wait time for withdrawals to hit your account are much too long. I hate that you can reverse your winnings for so long prior to it just leaving your balance tab

Thanks for your feedback! We’re delighted to know that you found WinSpirit entertaining and enjoyable. Rest assured, we will continue working hard to make your experience even better. Have a great day!

user avatar

The variety of games and the weekly cash back. I also like that their is a vip manager that actually takes the time to email and call to see how you are liking the site. I found that very great. As well as the offers and bonus deposites. And how they match ur deposits sometimes.

Wish there was more bonuses. Like a daily bonus. Thats the down side about it. Like other sites they have a daily bonus. But other then that I really enjoy win spirit.

Thank you so much for your kind words. We're doing our best to meet the expectations of our players, and it's heartwarming to realize that our efforts are appreciated. Thank you once again, and have a wonderful day!

user avatar

Love the super quick withdrawals. Never had an issue receiving my winnings. When I say super quick I mean I make the withdrawals and it hits my account within seconds. Love the games. Wish they would get the provider I-soft Bet. Miss playing my favorite game Neptunes Fortune.

Thank you for such a warm and positive review. We hope your future experience with WinSpirit will bring you even more satisfaction and enjoyable moments. Wishing you luck and many big wins!

user avatar

This casino is not safe, and what is more, they do not take responsibility for the safety of your funds.

I had 2850EUR in my account, which suddenly went missing. When contacting the casino, they indicated that my account was hacked, and that somebody else used all my funds playing in the casino.

I asked them to take responsibility for the breach of their system, but they refused, and put the responsibility on me. I have not shared my passwords with anyone, and also have 2 step verification wherever possible.

I have also asked the casino for a log of the activity on the account, but the casino has refused to provide this. Thus, there is no way for me to investigate this further.

The simple and decent thing to do would be for the casino to return my funds, investigate the data breach, and make sure this does not happen to anyone else.

In sum, I would think twice before depositing funds to this casino. With too low security and no willingness to look into the case and take responsibility, your funds might be at risk.

Good casino, except for the security, but with your funds at risk, the rating should be low.

WinSpirit Casino News

Read all news about WinSpirit Casino, check for updates and stay tuned for exclusive bonuses.

Wishes Come True at WinSpirit Casino
Promotion Wishes Come True at WinSpirit Casino

With Christmas and New Year’s at our doorstep, it’s time to reflect and think about your wishes for the next year.Speaking of wishes, the WinSpirit Casino team has come out with an amazing campaign. Called Wish Express, you’re invited to share your wish and it may just come true.Share Your Wish With WinSpiritThe idea behind the campaign is simple. All you have to do is tell your wish to WinSpirit Casino and something wonderful may happen. Think of it as writing letters to Santa. But instead of “Dear Santa” you may write something like “Dear WinSpirit Casino”.Don’t be shy and let WinSpirit Casino know what you’re wishing for! Make sure that it’s your personal wish and something the casino may fulfil in real life. Either way, you’re getting something in return:20 Free Spins just for sharing your wish.50 Free Spins if your wish is featured on WinSpirit’s social channels.100 Free Spins if the community picks your wish as the most inspiring.The highlight of this campaign is that WinSpirit Casino will fulfill the wish of one lucky player! So, who said miracles don’t exist?Celebrate SincerityBesides getting at least 20 Free Spins from participating and letting others know what you want, the campaign celebrates sincerity and the joy of believing. Some wishes have already been noted and they range from wanting the simplest things to wishing for a world where everyone does just one good deed a day.Those working wish for a potential 4-day work week in 2026 and more time to spend with their friends and family.What do you wish for?Visit WinSpirit Casino and let them know. And who knows? Your wish may become reality.

Treat Yourself with AskGamblers Black Friday Promo
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What do WinSpirit Casino, Corsaza Casino, SpinDragons Casino, Beef Casino, Spin Empire Casino, AllStarz Casino, and Bonanza City Casino have in common? Well, they are all devoted fans of any shopper’s holiest of holidays, Black Friday!It’s why we brought them together for a weekend-long shopping party! From 28 November to 1 December, shop for new casinos by seizing seven exclusive bonuses!Shopaholics of the World, Unite!Over the course of one weekend, you have a chance to join our unique shopping spree where you will be shopping for new online casinos!Seven casinos have joined the party to offer their best deals tailored exclusively for AskGamblers players!We won’t talk about each deal separately; rather, we will let the bonuses speak for themselves:[BONUS]WinSpirit Casino Bonus: 150% up to €150 + 20 Free Spins[BONUS][BONUS]Corsaza Casino Bonus: 20 Free Spins[BONUS][BONUS]SpinDragons Casino Bonus: 110% up to €1100 + 300 Free Spins, 1st Deposit[BONUS][BONUS]Beef Casino Bonus: 20 Free Spins[BONUS][BONUS]Bonanza City Casino Bonus: 100% up to €/$650 + 100 Free Spins, 1st Deposit[BONUS][BONUS]AllStarz Casino Bonus: 30 Free Spins[BONUS]And that’s not all: we are extending this campaign through Cyber Monday, so you can enjoy these offers a bit longer.Spend Black Friday/Cyber Monday in the Best CompanyExplore all of the offers and find the one that matches your style. Remember, though, that these are one-off deals, available exclusively over the weekend, so once the clock ticks midnight on Monday, they will be gone... Forever!Good luck!

Sinister Spins: Where Ghosts Play and the Reels Never Rest
Promotion Sinister Spins: Where Ghosts Play and the Reels Never Rest

Every Halloween, the reels whisper, the lights flicker, and the spirits of gamblers long gone stir from their slumber. But this year, something different awakens. AskGamblers introduces Sinister Spins - Halloween saga running from 27 October to 3 November.Sinister Spins brings together six haunted casinos, each offering eerie Free Spins, cursed codes, and thrills to make even the bravest gamblers shiver with delight.The Haunted Line-UpThese haunted halls hold treats for the daring. Spin through ghostly reels, summon Free Spins from the beyond, and uncover bonuses bubbling in the cauldron of shadows.24Casino, Winspirit, Spinbetter, Martin Casino, Monsterwin and Casinostars.io have cooked up bonuses to die for.So, do you dare step through the gates of Sinister Spins, where long-lost gamblers cheer you on and the reels spin all by themselves? Go on. The ghosts are dying to meet you.From 27 October to 3 November, the Sinister Spins open their gates - enter for the thrills, stay for the chills. Spin, Dare and ShareSurvived the haunted reels and the dance floor of doom? Then you’ve officially earned bragging rights (and maybe a new ghost friend or two).Head over to our Halloween forum thread and spill the spooky tea - your near-misses, and those moments when the slot machine practically winked at you.The party may end on 3 November… but your ghostly gambling stories will haunt us forever (in the best way). Sinister Spins Are CallingThe night is alive with whispers, giggles, and the faint clatter of ghostly reels, inviting you to join in the fun. Laugh with the spirits, chase the shadows, and let curiosity guide you. After all, what’s Halloween if not a little daring, a little spooky, and entirely unforgettable?

Smells Like WinSpirit Exclusive Bonus
Promotion Smells Like WinSpirit Exclusive Bonus

Have you already played at WinSpirit Casino? This neon-lit, vibrant online casino certainly has something for everybody in its cheeky game portfolio. These days, in collaboration with AskGamblers, it offers a sweet exclusive bonus of 30 Free Spins. So, it might be a good opportunity to check it out. When Coins Strike - You Hold and Try to WinAll you need to do is sign up, deposit a minimum of €20, enter a bonus code AGSPIRIT, and you can try your luck 30 extra times. You can use these 30 Free Spins on the Playson fruity release: Coin Strike: Hold and Win. Once you get your hands on this exclusive bonus, keep in mind that you’ll need to spin it 40 times before you can cash out. [BONUS]WinSpirit Casino Bonus: 30 Free Spins[BONUS]New Milestone for WinSpirit This year, WinSpirit Casino has partnered with RocketPlay under the same advertiser, Makebery Affiliates. This online casino is stepping up its game, and players can expect even more fun with a fresh, innovative approach and plenty of room to grow.So, grab your Free Spins and stay tuned for new surprises from WinSpirit. 

With a Spirit and Trust: WinSpirit Casino Is Now Certified
Industry With a Spirit and Trust: WinSpirit Casino Is Now Certified

We are excited to announce that WinSpirit Casino has earned AskGamblers' prestigious Certificate of Trust, a testament to its commitment to integrity and reliability. Recognised for its exemplary practices and fair treatment of players, this casino now proudly displays our distinguished red badge of honour.Why Do We Trust WinSpirit Casino, and Why Should You?WinSpirit Casino boasts an impressive 8.9 ranking on our website, complemented by a Player rating of an outstanding 9 based on reviews. These figures reflect the confidence and trust of players, meeting crucial criteria for a reputable casino.Fast withdrawals enhance the convenience of playing on this platform, while over 60 game providers ensure a diverse and entertaining gaming experience. Impressive rankings, quick withdrawals, a vast selection of games, a generous welcome bonus, and 24/7 support are just some of the features that earned WinSpirit Casino the Certificate of Trust.Another key aspect is the casino’s commitment to responsible gaming. They implement tools to protect players and ensure a high-quality experience without unnecessary risks. Their licence, transparency, and fair play policies have enabled them to pass all the necessary checks to become one of AskGamblers' certified casinos.Check Out WinSpirit Casino TodayAnyone familiar with online gaming knows that the AskGamblers Certificate of Trust shows which casinos guarantee a safe and high-quality gaming environment, free from unpleasant surprises.If this sounds like your kind of online casino, take a moment to visit WinSpirit Casino and explore these fantastic features for yourself. Upon signing up, you can claim up to €400 in bonus funds and 100 Free Spins on your first two deposits.Ready to see how lucky your spirit can be? Rest assured, your gaming experience will be legitimate and fair. Good luck!

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