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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

Very good casino, the best. I didn't find one that was so fast in deposits and withdrawals. It's worth playing at this Casino, I recommend it to everyone. Totally safe and with very good games.

Hello! Your feedback is music to our ears! We strive to make gaming at WEISS seamless and secure, and it’s wonderful to hear you’re having such a positive experience. We appreciate your recommendation!

user avatar

I like the football odds. The deposit its also fast in my opinion. The wfs is also a great idea. Its a way to reward the player that play a lot of slots.

Hi there! Thanks for sharing your thoughts! We're glad you like the football odds and find the deposit process fast. It's great that you appreciate our WEFT token and its unique H2E and P2E features!

user avatar

Great casino, fast deposits and withdrawals, frequent bonuses, wide variety of games, I personally really like the aviator, Another point to highlight is that support responds very quickly

At the beginning they ask for a lot of checks, some of which I believe are unnecessary, I had some errors when checking my documents, but they were quickly resolved

Hello! Thank you for your kind words! We're glad you enjoy the fast deposits, withdrawals, bonuses, and Aviator. We appreciate your patience with the verification process and are happy to hear our support team quickly resolved any issues.

user avatar

Great site. With many game providers, they offer many games. The site is easy to navigate. Customer service is responsive. They offer a lot of bonuses, everything is completely fair.

Hi! Thanks for your feedback! We're happy you enjoy the various games, easy navigation, and responsive customer service. It’s great to hear you find everything fair and appreciate the bonuses.

user avatar

Definitely amazing! I've been playing here for a very long time, and I've never faced with a serious problem. Great interface, easy cash-out and fair games
Been trying out this today although there are just a few games they are really fun! And being able to claim a tiny bit of BCH every 5 minutes if you don't have any balance is a great feature! I might become a regular here.
Free Faucet every 5 minutes if balance is zero
Fun leveling up system
Chatting feature with the community
Instant withdrawals/deposits
Only a few games to chose

Hello! Thank you for sharing your experience! We're glad to hear you've enjoyed the interface, easy cash-outs, and fair games. We’d love to have you as our regular!

user avatar

Perfect! Well structured, organized, good service, nothing to say, even incredible bonuses! I highly recommend trying it out, I bet you won't regret it!

Hello there! Thanks for the kind words! We're thrilled you liked our service and bonuses. Your recommendation means a lot to us.

user avatar

The Site has a very unique token System which gives players unique ways to earn passive income. The bonuses are decent, the daily free spins are also good. Fairly wide range of games to play, almost all of the major providers can be found. Great experience overall!

Hello! Thanks for your feedback! We're glad you enjoy our unique WEFT token system, bonuses, and daily free spins. It’s great to hear you had a positive experience with the games you found at WEISS.

user avatar

Absolutely love Weiss.bet! The user-friendly interface makes navigation a breeze, and the range of games is incredible. From classic slots to live dealer games, there's something for everyone. Plus, the bonuses and promotions add extra excitement to the gaming experience. I also appreciate the fast and reliable payment processing. Overall, highly recommend Weiss.bet for anyone looking for top-notch online casino entertainment!

Frankly, it's hard to fault Weiss.bet. The games are too engaging, the bonuses too generous, and the website is just too user-friendly. My only 'complaint' is that I can't tear myself away from playing! Keep up the excellent work, Weiss.bet, but maybe consider adding a 'pause' button for those of us who need to step away from the fun once in a while.

Greetings! Thank you for the glowing review! We're thrilled you love the user-friendly interface, game selection, and bonuses. It's great to hear that our payment processing meets your expectations. We appreciate your support and keep working to provide the best experience possible.

user avatar

Nice casino that has some nice and awesome games, also like the options available for depositing and the live support team are pretty quick with their response time.

Some of the games I was looking forward to playing are not available on this website, and the rtp rate on some of them is a bit unfair sometimes, it takes a little bit to get free spins on some games.

Hi there! Thanks for your feedback! We're glad you enjoy the games and appreciate our deposit options and quick support. RTP is shown on the basis of player statistics, so it's showing the correct figures. We hope you have more luck next time!

user avatar

I love this casino, the most and best bonuses are here, I love it, cute support team, great site, fast withdrawal, fast deposit, almost all providers so good.

Hello! Thank you for your kind words! We're thrilled you enjoy the bonuses, fast transactions, and our support team. It’s great to hear that you’re having such a positive experience with us!

user avatar

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