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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

Weiss casino has a great welcome bonus and the other bonuses are good as well. The wagering requirements are lower than avarage. The chat is helpful and responding fast. The variaty of games are good.

Some providers are missing. Some bonuses required to be wagered on a specified provider's slots. The withdrawal fees a little bit too much. The WEFT holding is not too profitable with low amounts.

Dear Norberto1, We're constantly refining our platform to strike the right balance between innovation, fairness, and player satisfaction - your remarks help guide that process. Looking forward to continuing this journey with you!

user avatar

Great games,, great. Administration, great bonuses the site is very clean and fresh, looks strand new too, love the looks of it. A lot of new and old games. Cant ask for more I guess. So awesome, love it.

Dear Lahdes, Thank you for such a pleasant review - knowing you enjoy both the feel and features of WEISS is exactly what keeps us going. Here’s to many more exciting sessions ahead!

user avatar

A wonderful site with many games, easy payment methods and quick assistance services.
I really like slot games and this site has all the games I want .

I only encountered a problem with voting and I have not received the free spins yet.
In fact, there was a quick response to my messages, but the assistants were unable to help me and told me there was a technical problem.

Dear Abdallahtlb3, We’re happy you’re finding your favorites here and that the core experience has been solid. The delay in resolving your spins issue is unfortunate, thanks for flagging it - we’ll do our best next time!

user avatar

Nice fair spin clone casino with all the good features . Insta withdraws etc.
Almost every provider that you can imagine
Cashback and rakebacks every monday and friday

Not supported in many countries. Only white skin for the whole web page

Zero no deposit bonuses .

Welcome bonuses are for too high deposit in my country

Dear Vyhulcibulku, We appreciate you taking the time to highlight both what’s working and what could be improved! We’re glad to hear the core of the platform is serving you well, and we’ve taken note of what could make your experience even better. Wishing you more smooth sessions ahead!

user avatar

Great casino, I think you should use this website if you want to gamble. And this token system is a great way to give back some money to the community.

Dear Tron1, Your feedback tells us we’re moving in the right direction! Your recognition of our efforts means a lot to the whole team. Wishing you continued luck and even more great moments at WEISS!

user avatar

I enjoy playing at Weiss casino and I also like that it is reliable. Deposits and withdrawals are almost instantaneous. Thank you very much Weiss Casino.

Dear cirdik, Your appreciation means a lot to us. Hearing that you feel confident and at ease while playing is exactly the kind of feedback we value most. Thank you for your continued trust - good luck at the tables!

user avatar

Fast deposit and withdraw. Best slots and very good odds in sport betting. The own token that you can earn free while playing any also from daily free spins are good to have.

Dear Decsi01, It’s always a pleasure to hear from players who are enjoying the full range of what WEISS offers. Knowing that our players appreciate both the excitement and the structure of our platform is exactly what drives us forward. Wishing you continued wins and great streaks ahead!

user avatar

Weiss is in the first place for me, the games are fast, half of them are possible and the token part is also very good, the surface is easy to handle, it helps, the selection is also very good casino Weiss.

Dear Space, Thanks a lot for your support! Behind every function and design choice is the WEISS team striving to improve your time with us. Here’s to more exciting moments and rewarding sessions!

user avatar

The best casino I ever played on! It has a lot of bonuses and always fast cashout. If you want to play with a lot of good slot this is your site! Thank you!

Dear Oliverbosnyak, Thank you for the glowing feedback - it’s an honor to be called the best! It's also a joy to see WEISS delivering the excitement and rewards you're looking for. Wishing you thrilling wins and more good spins ahead!

user avatar

I like I can deposit anytime with very low transaction fees and instantly get my deposit. And after the crypto sites this one has the fastest withdrawal its like 1 or 2 hours.

I don't like the currency settings on this site I can't change usd to eur but this is a kinda small issue. I don't like the responsible gaming settings it's too easy to rewind.

Dear Kisbalogh123456, Thank you for the constructive insights - it means a lot to hear what’s working well and what could be better. We’re working constantly to strike the right balance, and feedback like yours helps guide us. May your next session be both smooth and satisfying!

user avatar

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