General Information about Vegas Nova Casino
Vegas Nova Casino provides a safe and secure online casino experience, hosting player-favourite games. Our casino reviews will discuss these games later, so you can see if your favourites are available.
You can create an account using the simple registration form, available to players worldwide. The casino also supports multiple languages. You can play instantly from a compatible web browser or using the latest smartphones and tablets to play on the go.
Payment Information and Options at Vegas Nova Casino
You can choose from a variety of payment options available in the cashier, and all deposits must be wagered at least once. Supported options include Visa, web wallets, bank transfers and more.
You must submit any verification documents before you can make a withdrawal. Once verified, the casino aims to process your withdrawals within 12 hours. Some requests remain pending until 00:00 GMT the following day, then move to the casino's payments team for processing on the next business day, provided all checks are complete. You may modify or reverse your request at any time until it is fully processed. If extra checks are required, this could delay processing.
If you withdraw more than €5,000, your withdrawal will be subject to additional checks. You can withdraw up to €5,000 per transaction or up to €10,000 per 30 days.
Customer Support at Vegas Nova Casino
If you need help, you can contact the casino at any time. They have a live chat feature, which means you can connect with a friendly support agent at any time. Initially, a chatbot can assist with more commonly asked questions, but you can ask to speak to a human agent 24/7.
If you need any other help or guidance that is less urgent, you can email the casino at any time.
Games at Vegas Nova Casino
The casino is packed with exciting games from a catalogue of popular providers. You can try the latest online slots, progressive jackpots, Megaways and more. You can see which games are trending and try those, or use the search bar and menus to find your favourite games more quickly.
The casino also has a selection of table games. There were no specific menus, but we used the search engine to find versions of blackjack, roulette and poker. Other popular table variations are also available.
You can also try the live casino. You can join the live hosts and other real players with a variety of top games that are open around the clock. You’ll find versions of Live Blackjack, Live Roulette and Live Baccarat.
Vegas Nova Casino’s Commitment to Responsible Gambling
You’ll have access to player protection tools once you create an account. You can set daily, weekly or monthly limits, which can be activated when you contact support.
If you need to take a break, you can activate a time-out. You can take a short break, lasting from 24 hours to several weeks. However, if you need something longer, you can self-exclude.
I don’t have much positive to say about this casino apart from the bonus they offered me. While it may seem attractive at first, the terms attached to it are quite restrictive. The wagering requirement is 35x, which is already quite high, and on top of that, the maximum win is capped at 5 times the bonus amount.
In my case, I received €13, which means that even if I completed the wagering successfully, the maximum I could win was €65. This really limits the potential value of the bonus and makes it far less appealing.
However, the most serious issue is related to responsible gambling. I have now asked twice for a deposit limit of €20 per month to be applied to my account, and nothing has been done so far. It has already been two weeks without any action from their side.
This is simply not acceptable for a casino. Ignoring such requests shows a lack of responsibility and care towards players. Because of this, I will refrain from playing there in the future.