General Information about Tuuri Casino
Tuuri Casino is a brand managed by Geokul Limited (Company). The Company is registered in accordance with Maltese law with registration no. C 60820. The online casino is also fully licensed and regulated by the The Malta Gaming Authority under licence number MGA/B2C/119/2005 issued on August 1, 2018.
If you are from an eligible country, you can use the Pay’n Play feature which means you can deposit instantly and skip the registration process. However, if you’re not eligible, you can register in the usual way to activate your account. The casino is also available on the go so you can use the latest smartphones and tablets to access their mobile casino site.
If there are any welcome offers, they’ll be listed on our Tuuri Casino Bonuses page. I played using my Mac. I didn’t claim a bonus as these are country-specific offers and not always available to everyone. You can browse our online casino reviews if you need a site that offers more welcome bonuses.
Payment Information and Options at Tuuri Casino
If you are using the Pay’n Play feature, you’ll be connected to your online banking to make a deposit and the minimum amount is €10. If you can’t use this feature you can open the cashier to see which options are available, including web wallets and credit cards. Some options start as low as €20 but I could not see any cryptocurrencies supported.
You must complete the verification process and send photo ID, proof of payment method and residence. The daily maximum withdrawal limit is €10000 / N10000/C10000. You can withdraw up to €5,000 per week unless you are a VIP and may be granted higher limits. The minimum withdrawal is €20. The exact time frames for verification and withdrawals are not specified. I would say all these limits are industry standard.
If you don’t use your account for a minimum of 12 months, the casino will count this as inactive and you’ll be charged a €5 fee.
Customer Support at Tuuri Casino
There are multiple support options available at the casino which means you can get help around the clock. One of the fastest options is live chat which is open to registered users and unregistered users from the main menu. You can speak to friendly support agents and queue times are kept to a minimum. I had a fast and friendly experience with the agent and the other good news is that live chat is open 24/7.
However, for anything less urgent, you can email the casino at any time. They aim to reply within 24 hours which is relatively quick. But, in my experience, live chat will be faster for you unless it’s something more complex that needs email support.
Games at Tuuri Casino
The casino is home to a nice selection of casino games, including the latest online slots from popular providers. The lobby, at first glance, is quite basic though. I’d like to see more features added, like sorting and filtering options and being able to sort games via RTP which is missing. However, you can use the category options in the menu to sort some games or you can use the search engine to find your favourites.
I played a variety of online slots from my Mac and my experience was seamless. No lagging, navigating from game to game was easy and even with the lack of features I found everything I was looking for.
There’s no specific menus for table games which again falls into my earlier comment about the casino lacking these sorting options. However, you can use the search engine to find games of online poker, blackjack and more. Alternatively, you can enter the live casino and enjoy a wide variety of games that are streamed in real time and joined by real players.
Tuuri Casino’s Commitment to Responsible Gambling
Once you have an account, you can set responsible gambling limits to help manage your gaming activities. You can set daily, weekly and monthly deposit limits to help manage your gaming budgets. These can be activated in your account. You can also activate a reality check tool that lets you know how long you have been playing. This can be activated from the home page or from your account.
If you need to take a break, you can activate a time-out for a minimum of 24 hours up to 6 weeks. However, if you need something longer, you can self-exclude. Both of these can also be activated in your account or you can contact support for help. Unfortunately, I could not see any options to set wager or loss limits.
