Tuplaus Casino

Payment Information and Options at Tuplaus Casino

If you choose the Pay’n Play feature, you can choose from online banking options. You’ll connect to your bank to make an instant deposit. You can select your bank, log in and follow the onscreen instructions. The casino currently caters to the Finnish market only which means this is the only way you can fund your account. The minimum deposit starts at €20. 

There are no fees, so you can make deposits and withdrawals without incurring any additional charges. You must complete the verification process before you can cashout, but verification is usually instant with your online banking. This also means you can enjoy near-instant withdrawals too. However, in some cases it can also take up to three business days. If winnings exceeding €50,000, you can withdraw up to €10,000 per day, €25,000 per week or up to €100,000 per month. Compared to industry standards, these are fairly high withdrawal limits. If you are a VIP, you may have higher withdrawal limits. 

Games at Tuplaus Casino

The casino is packed with more than 6,000 games, including the latest online slots, Megaways, jackpots and more. When you enter the lobby you’ll see a variety of menus and sorting options or you can use the search engine to find your favourite games. You’ll see a weekly spotlight on the most trending games which is a nice feature. 

I tested a few slots, including the Dog House Megaways Slot and the popular Reactoonz. The games loaded and played well with no issues. I was able to navigate through the games and enjoyed my overall user-experience. Unfortunately, I could not see any information about RTP’s. 

The casino also has a range of table games to play. You can try games of online poker, blackjack, roulette and more. You can also try their live casino. You’ll be met with providers like Evolution Gaming, offering a variety of top games. You can interact with other real players and soak up an authentic casino experience in a live studio. Different betting limits are available depending on which game you play. You can play for pennies or go for the big bucks depending on your budget.

Tuplaus Casino’s Commitment to Responsible Gambling

You can access responsible gambling settings in your My Account section. Your personal limits section will allow you to set deposit and loss limits to help manage your finances. You can also activate a reality check that will give you a pop-up every 60 minutes to remind you of your playing time and the amount you have spent or won. This can be turned off in your My Profile section at any time. 

If you need to take a break, you can activate time-out or self-exclusion. You can take a break for 3 months, 6 months, 9 months, 1 year or indefinitely. You can also close your account at any time. To self-exclude or close your account, you must contact the casino. Overall, I think the casino has covered a great variety of tools. The only one I can see missing is a wager limit. 

Customer Support at Tuplaus Casino

If you need help, the casino has a live chat feature that is open 24/7 and is available in English and Finnish. You can click on the live chat icon to launch the feature and send a message. You'll join the live chat queue or you can speak to the AI bot. If you need an agent, you can type speak to an agent. 

I tested live chat and was transferred to the agent quite quickly. They were able to assist me in a good timeframe and overall, I was happy with the level of service I received. However, if you want another way to contact the casino, you can also email the casino at any time. Live chat is the fastest way to get help. I’d suggest using an email for anything non-urgent only.