General Information about TowerCasino
TowerCasino is an online casino home to a huge game collection. Unfortunately, even though the casino is licensed, I could not find any licensing information. I was disappointed to see this information is not readily available.
However, signing up was much less hassle. You can create an account in a few moments and access the casino's games and features. We’ve listed the best TowerCasino bonuses because you’ll be prompted to choose a welcome offer. You can also see our directory of casino reviews for more sites with great bonuses.
The casino supports the latest devices which means you can use the latest smartphones and tablets. You’ll also be able to enjoy regular promotions, take part in tournaments and challenges. The casino has a shop where you can exchange coins for casino bonuses and they have a VIP program. Access to both of these is determined by how active you are at the casino.
Payment Information and Options at TowerCasino
You can choose from a wide variety of payment options, including the latest web wallets and credit cards. It’s also a casino that accepts crypto, including DOGE, Ripple, Tether, Litecoin and more. The minimum deposit is €10 for most payment methods but for cryptocurrencies it's €50. The minimum withdrawal amount is €20 but this increases to €50 for some options. All deposits must be wagered at least once.
You must complete the verification process before you can make a withdrawal. You will need to send a photo ID and other documents dated within the last three months. Once verified, the casino aims to process your withdrawals within 72 hours. The maximum time it should take is 7 business days.
The amount you can withdraw depends on your VIP level. There are three VIP levels as follows:
- Level 1: €700 per day, €2,250 per week or €9,000 per month
- Level 2: €1,000 per day, €3,500 per week or €14,000 per month
- Level 3: €1,200 per day, €5,000 per week or €20,000 per month
For your lower levels I would say these limits are low so it’s worth trying to increase your level to benefit from the higher amounts. You can also have up to three pending withdrawals in your account at the same time.
Customer Support at TowerCasino
If you need help, one of the fastest options is live chat which is easy to find from most pages. Initially, you’ll be greeted with a chatbot who can answer common questions or you can speak to a live chat agent. However, I found it difficult to bypass the chatbot questions and was being directed to send an email every time I tried to connect to an agent.
You can email the casino at any time or you can also subscribe to their Telegram channel for extra support options.
Games at TowerCasino
The casino has the latest game collection from a list of popular providers. You’ll find the latest online slot games, jackpots, Megaways and more. I like the way the lobby is laid out. The menu options are easy to navigate and you can use the search bar to find games, providers or categories.
You can see which new slots are available, which ones are trending or browse the entire collection. I tried a few popular and new slots and everything ran smoothly. Popular slots here include Book of Dead and Gates of Olympus. Unfortunately, I could not find the RTP information for any game.
I also checked out the table games section and there’s a nice variety to choose from. You can try popular card games and dice games, You’ll find classic versions of poker, blackjack and more. For something different, you may like the instant wins section.
The casino also has a great live casino section, packed with providers like Evolution Gaming, Pragmatic Play Live and Play’n GO. There are more than 80 live casino games in the popular section alone! So, there are hundreds of rooms you can join which are open around the clock.
TowerCasino’s Commitment to Responsible Gambling
There is lots of information about responsible gambling available, including hints, tips, advice and helplines for organisations. Unfortunately though, I was disappointed that there were no tools I could use to help manage my deposits, losses or wagers.
However, the casino does support self-exclusion. You must send the casino an email if you want to activate this on your account. An initial 24-hour cooling off period will be applied to your account before the self-exclusion becomes active.
