General Information About Sweetsino Casino
Sweetsino Casino is owned and operated by Wild Blackfin Limited SRL, a company registered in Costa Rica. The company is licensed and regulated by the Anjouan Gaming Board to offer Games of Chance under licence number ALSI-202601043-FI2.
It is a new online casino on the AskGamblers website, so I can’t see any player reviews just yet. However, all registered users are welcome to write their review of Sweetsino once they have tested the platform.
Setting up a Sweetsino Casino account is a few-step process, where I was required to set a username and password, provide a valid email address and a phone number, provide basic personal information, and choose my currency.
The casino then sent me an activation code via email, and after I pasted it on the website, I was good to go.
The welcome bonus offer at the time of my review was 100% up to 300€ + 100 Free Spins. It is a sticky, wager-free bonus, but you will need to play through your deposit four times, which is something the casino implements to prevent bonus abuse.
An alternative offer is what the casino calls a “traditional Welcome Bonus” of 100% up to €500. This welcome bonus offer comes with a 35x wagering requirement on both your deposit and the bonus amount you receive. Note that the welcome bonus offer is not available in all countries.
Payment Information and Options at Sweetsino Casino
When I clicked on the Deposit button, I could see the payment methods I could use to make a deposit, and those were: Visa, Mastercard, Google Pay, MiFinity, Cashlib and a few cryptocurrencies.
In the website footer, the casino lists all payment methods players can use, including bank transfer, Apple Pay, Google Pay, Jeton, MiFinity, Neteller, Skrill, Revolut, Paysafe card, and some local payment options.
The minimum deposit amount is €20 (sometimes €10), or the currency equivalent, which is also the qualifying deposit amount for welcome bonus offers. Skrill and Neteller deposits don’t qualify for the welcome bonus, which is something you should be aware of before your first deposit.
Withdrawal methods may be different from the ones you can use to make a deposit, so make sure to check with customer support what is available in your country. The minimum amount you can withdraw is €30, and the maximum is €5,000 per week and €10,000 per month.
My advice is to read the payment terms and conditions carefully because they explain when your deposits and withdrawal requests will trigger the verification procedure.
As a crypto enthusiast, I wanted to make the €20 deposit in USDC via Ethereum, and the system warned me that I needed to send an additional 5.2 USDC for exchange fees. When I changed the amount to €30 (34.7 USDC), I didn’t get that message.
Customer Support at Sweetsino Casino
The casino offers 24/7 support via live chat, and, from my experience, it is the fastest way to get help. If your question or issue is more complicated and you wish to have the full conversation saved and accessible at any time, email may be a better option for you.
Since I didn’t encounter any issues with the casino and just needed information, I reached out to customer service via live chat.
My question was about cryptocurrencies. I wanted to double-check that USDC deposits count as a qualifying deposit for the welcome bonus offer, so I contacted customer support. There is no AI bot in the live chat, and I was almost immediately connected to an agent called GernaloS.
Gernalo checked the information I asked for and replied within a couple of minutes, which is very efficient. If you are also curious about the question I had, the answer is yes, crypto deposits qualify for the welcome bonus.
As mentioned, you can also send an email to customer support by using the contact form on the website, but you will need to wait longer to receive a reply.
Games at Sweetsino Casino
At the time of my Sweetsino Casino review, I found around 120 software providers in the lobby and more than 16,000 available casino games across all categories.
You can filter online slots the casino offers by provider or by category, such as jackpot slots, bonus buy or Megaways slots. If you know what game you want to play, you can use the Search bar.
Both unregistered and registered users can test the games in demo mode before deciding to play for real, so I took advantage of that and played a few slots in demo mode, which was a fun experience, since I haven’t done that in a while.
Crazy Red by Amusnet caught my eye, so I tested the game a bit, and I love the graphics and effects. I managed a few small wins, nothing major, but it was an enjoyable experience. I played the game on my mobile, and it doesn’t instantly open in full screen; it enters full screen once you start playing.
The live casino games section offers many titles, and you can find variations of roulette, poker, blackjack, baccarat, game shows and dice games. If you are a fan of live casino games, I encourage you to leave us a review if you get to test them at Sweetsino.
The casino also offers table games, arcade games, scratch cards, and a selection of video bingo and video poker games.
Sweetsino Casino’s Commitment to Responsible Gambling
After checking out everything that Sweetsino Casino provides to players to play responsibly, I was left with somewhat mixed feelings. It is great that you have the opportunity to set deposit, bet, loss and session limits, as that helps keep control of money and time spent at the casino.
I also liked that I could set the deposit limit through my account settings, but everything else must be done through customer service. If you need a time-out, you can also freeze your account through your profile settings for a period from one day up to one year.
One interesting thing I found in my account is that I can deactivate my account, which would then be permanently deleted. That is an option I don’t see often in online casinos.
On the other hand, the self-exclusion option at Sweetsino casino baffles me. Apparently, you can self-exclude for six months, but if you change your mind, you can email the casino with a request to reactivate your account during that period after completing a self-assessment test.
While this is really a dangerous option for players with problem gambling, a good thing is that they can also request permanent self-exclusion via email or live chat.
The casino also provides links to helpful external organisations that help with gambling addiction.
