Supacasi.io Casino

Payment Information and Options at Supacasi.io Casino

The casino supports a wide range of payment options and is also a cryptocurrency casino. Depending on the method, the minimum deposit ranges between €10 and €25. Unfortunately, the minimum withdrawal starts at €100, which is way above the industry average.

Likewise, if you are playing with an active no-deposit bonus, your max cashout will be €100 with a €5 max bet.

Withdrawal times at Supacasi.io are nothing to write home about, either: it can take up to 72 hours to process your cashout request, not including the verification process. E-wallets are your best bet here, as these transfers go through within 24 hours.

Supacasi.io Casino allows a generous max withdrawal of up to €1,000 per day or €7,000 monthly but beware that your winnings will be capped at €5,000/day. Meanwhile, the maximum win per account is capped at €50,000, except for progressive jackpots, which are paid in full.

Games at Supacasi.io Casino

Since the casino is home to a decent number of software developers, it means you can enjoy thousands of online slots. The games are listed in the casino lobby, and you can use the drop-down menu to find your favourite providers. If you use the search engine, you can find your favourite slots and games quicker. 

Of course, it’s not just about the slots here. You can also try a good range of table games, including versions of online blackjack, roulette and poker. 

Or, you can head to the live casino, where there are currently more than 10 live providers offering their games. These games are open around the clock and are hosted by real-life dealers. You can join other real players and enjoy an interactive experience.

Supacasi.io Casino’s Commitment to Responsible Gambling

The casino is a responsible gambling operator, and they have listed problematic behaviour to look out for in their responsible gambling tab at the foot of the casino. 

To ensure that you can play safely, you can also set deposit limits daily, weekly or monthly by contacting support. 

If you want to take a short break, you can take a time out for up to 5 days, or if you need a longer and more permanent break, you can self-exclude. A voluntary self-exclusion is permanent and irreversible. You can submit a comprehensive self-exclusion request form to take action on this. 

Customer Support at Supacasi.io Casino

If you need help, you can contact the casino, and the fastest option is live chat. Initially, you will be met with a chatbot who can answer some of the casino's most common questions. 

We found the process of speaking to an actual live chat agent very difficult. We could not be transferred immediately and had to go through the chatbot process, answering multiple questions. 

The live chat box states that agents can take up to 6 minutes to reply, but we were not able to fully comment on the live chat experience. It also states that live chat is available from 09:00 - 01:00 CET every day. 

If you still need help, you can also email the casino, which is available 24/7. Email support is available in the following languages: English, German, Spanish, Norwegian and Finnish.