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Supacasi.io Casino

7.5
CasinoRank
0
Player rating 0 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Supports a good selection of payment methods
  • Multilingual support agents
  • Live chat is available
What we don’t like
  • The minimum withdrawal starts at €100
  • Maximum winnings are capped
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, French, German, Finnish, Norwegian, Portuguese, Spanish, Italian, Japanese

Established

2021

Licences

Kahnawake Gaming Commission

Affiliate Program

Company

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

Deposit Methods

Visa, MasterCard, Rapid Transfer, Skrill, Neteller, MiFinity, Luxon Pay, Paysafecard, CASHlib, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin

Currencies

US dollars, Euros, Australian dollars, Canadian dollars, Norwegian kroner, Japanese yen, British pounds sterling, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin

Withdrawal Methods

Bank Wire Transfer, Neteller, Skrill, MiFinity, Luxon Pay, Rapid Transfer, eZeeWallet, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Paysafe Card

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 0-72 hours
Cheques: Not offered
Card Payments: Not offered
Pending Time: 0-72 hours

Withdrawal Limit

EUR 7,000 per month

Software

Apollo Games, BF Games, Belatra, Betsoft, BGaming, Booming Games, Booongo Gaming, Caleta Gaming, CT Interactive, Endorphina, Evoplay, Fazi Interactive, Felix Gaming, Fugaso, GameArt, Gamzix, Habanero, Inbet Games, KA Gaming, Mancala Gaming, Mascot Gaming, Games Global, Mr. Slotty, NetEnt, NetGame, NetGaming, Nucleus Gaming, OneTouch Games, Pocket Games Soft, Platipus Gaming, Playson, Pragmatic Play, Red Rake Gaming, Red Tiger Gaming, Saucify (BetOnSoft), 7Mojos, SmartSoft Gaming, Spade Gaming, Spinmatic Entertainment, Spinomenal, Swintt, Tom Horn Gaming, Triple Profits Games, TrueLab Games, Vibra Gaming, Yggdrasil Gaming

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

The casino has a fun and modern interface and is home to a good mix of casino games and slots. Once registered, you can benefit from a good range of bonuses and promotions that suit new and existing members if you plan on becoming an active member. 

General Information about Supacasi.io Casino

Supacasi.io Casino is an online casino which offers a range of top casino games from a multitude of software providers. You can sign up using AskGamblers at any time, and the site supports multiple languages, which we have listed above. 

You can use almost any web or mobile device. If you prefer mobile casinos, you can play your favourite games on the go. 

Below is our online casino review so you can get the truth before you play. 

Payment Information and Options at Supacasi.io Casino

The casino supports a wide range of payment options, and it’s also a cryptocurrency casino. The minimum deposit ranges between €10 - €25. Unfortunately, the minimum withdrawal amount starts at €100, which is above the industry average.

If you have accepted any kind of no deposit casino bonus, the maximum withdrawal amount is €100, and the maximum bet allowed with any bonus funds is €5. 

When you make a withdrawal, it can take the casino up to 72 hours to process it, not including the verification process. You can withdraw up to €1,000 per day or €7,000 per month. The maximum you can win is capped at €5,000 per 24 hours, and the maximum win per account is also capped at €50,000, except for progressive jackpots, which are paid in full. 

Customer Support at Supacasi.io Casino

If you need help, you can contact the casino, and the fastest option is live chat. Initially, you will be met with a chatbot who can answer some of the casino's most common questions. 

We found the process of speaking to an actual live chat agent very difficult. We could not be transferred immediately and had to go through the chatbot process, answering multiple questions. 

The live chat box states that agents can take up to 6 minutes to reply, but we were not able to fully comment on the live chat experience. It also states that live chat is available from 09:00 - 01:00 CET every day. 

If you still need help, you can also email the casino, which is available 24/7. Email support is available in the following languages: English, German, Spanish, Norwegian and Finnish. 

Games at Supacasi.io Casino

Since the casino is home to a decent number of software developers, it means you can enjoy thousands of online slots. The games are listed in the casino lobby, and you can use the drop-down menu to find your favourite providers. If you use the search engine, you can find your favourite slots and games quicker. 

Of course, it’s not just about the slots here. You can also try a good range of table games, including versions of online blackjack, roulette and poker. 

Or, you can head to the live casino, where there are currently more than 10 live providers offering their games. These games are open around the clock and are hosted by real-life dealers. You can join other real players and enjoy an interactive experience.

Supacasi.io Casino’s Commitment to Responsible Gambling

The casino is a responsible gambling operator, and they have listed problematic behaviour to look out for in their responsible gambling tab at the foot of the casino. 

To ensure that you can play safely, you can also set deposit limits daily, weekly or monthly by contacting support. 

If you want to take a short break, you can take a time out for up to 5 days, or if you need a longer and more permanent break, you can self-exclude. A voluntary self-exclusion is permanent and irreversible. You can submit a comprehensive self-exclusion request form to take action on this. 

Final Verdict on Supacasi.io Casino

Now that you have read our review, you can sign up at Supacasi.io Casino and claim a welcome package on your first three deposits, including a 100% welcome bonus of up to €100. You can play thousands of online slots, including the popular Safari Sam Slot. Other games include table games and live casino games. 

When we tested support, we had some issues connecting to a live chat agent and have not currently been able to give a full review on this. On a more positive note, the casino supports a good range of payment options and cryptocurrencies. The casino is also fully licensed and regulated by the Kahnawake Gaming Commission.

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Supacasi.io Casino Complaints

So far not a single complaint has been filed against this online casino.