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Slots Gallery Casino

Our Rating CasinoRank
9.1/10
CasinoRank
Player Rating 335 reviews
9.3/10
335 reviews
Complaint Response 13 complaints
2 days avg. 13 complaints

AskGamblers Quick Overview

Editor’s View

The website has a pleasant design with dark backgrounds and games organised in different sections, making them easy to find. The navigation is smooth, and you can quickly access promo offers or check the jackpot pool and the latest winners. The name of the casino suggests that there’s a library of slots waiting for players. While that’s true, players can also find an abundance of live casino and table games.

What we like
  • Various offer of casino games
  • Live chat is open 24/7
  • Number of payment methods available
What we don’t like
  • Low withdrawal amount
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Slots Gallery Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://slotsgallery.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Portuguese, German, French, Arabic, Norwegian, Russian, Italian
Casino Type
Instant Play, Live Casino, Mobile, Sports, Crypto Casino
VIP / Loyalty Program
VIP Program, Loyalty Program

General Information About Slots Gallery Casino

Slots Gallery Casino is an online casino where players can join and kick back with their favourite games. Whether this is video slots, table games, or enjoying the thrill of live games, the casino has them all.

The casino was established in 2021 and is owned and operated by Hollycorn N.V. Casinos. It sports a Curacao gambling licence, making it available in different jurisdictions. With AskGamblers’ Certificate of Trust, Slots Gallery Casino has proven to be a reliable hub for gamblers worldwide.

Players can select their language/country in the upper right corner next to the sign-up and log-in buttons. You can play casino games on your desktop or download the app directly from their website. Wherever you choose to play, the casino is well-optimised for all devices.

Before registering and claiming one of their juicy bonuses, we encourage you to read our detailed casino review to discover everything about Slots Gallery Casino. We listed some useful details about payments and games and tested their customer support so you know what to expect before you join.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Slots Gallery Casino. Learn more about complaints.

Show all complaints
Slots Gallery Casino - Failure to action Self Exclusion Request sent 31 May 2025

I am writing to make a formal complaint regarding your failure to act on my self-exclusion request, which I first submitted on 31 May 2025.

On that date, I contacted your support team requesting to be self-excluded from your platform due to gambling harm concerns. Despite this clear and explicit request, my account remained active, and I was able to continue gambling. This represents a serious breach of your responsible gambling obligations and the self-exclusion policy outlined in your own terms and conditions.

Since my initial request, I have made multiple follow-up attempts asking for the exclusion to be implemented, yet no effective action has been taken. As a direct result, I continued to incur gambling losses that would not have occurred had my self-exclusion been processed in a timely manner.

I therefore request that you:

Acknowledge receipt of this formal complaint,

Explain why my self-exclusion request was not actioned, and

Refund all gambling losses incurred after 31 May 2025, when the exclusion should have been in effect.

Please treat this as a formal complaint under your Responsible Gambling and Complaints Policy. If I do not receive a satisfactory response within 14 days, I will escalate this matter to your licensing authority and relevant consumer protection bodies.

I have retained copies of my correspondence and records of my continued gambling activity as evidence of this failure.

Thank you for your immediate attention to this serious matter. I look forward to your reply and resolution.

staus Resolved
Slots Gallery Casino - Delaying my payment of $5124

Hello,

I am writing to you because I have a lot of problems with this Casino that I found on askgamblers. Just you to know, I'm very careful before registering to any website and I've looked at the different opinions on askgamblers before playing. SlotsGallery had good reviews so I decided to subscribe.

On October 19th after making a deposit of $1750, I played different games that day and I managed to win and have a balance of 5124$ until now.

I tried to withdraw 3000$ and maybe play the rest of the money but the site rejected my withdraw request. 

I went to the support and they told me they needed my id and verification. I did the kyc everything was good.

I went to the support again made another withdraw and was one more time rejected. 

Went to the support again they told this time that I needed to send I picture of myself holding my id which I did. Made another withdraw and I was one more time rejected. 

This time I had to send a picture of myself holding the id, the sheet of paper with my details, and in front of my house with the exactly same number. I've done it and sent it again and since then no news. Support telling me every single day that I need to wait the approval from the manager lol.

I strongly recommend that you do not play on SlotsGallery. To receive the money no problem it takes only 2min but to withdraw its really complicated. I've played in a lots of online casino and I think it's my worst experience ever. 

I would like to add that I did not use a referral link and that I did not accept any bonus from them. 

I've the feeling they don't want to pay me and it's really annoying. I've been waiting more than 15 days since my winning and my last withdraw request was on November 1th.

I'm asking you for your help today and would be very grateful. 

Best regards,

Alex

staus Resolved
$5124
Slots Gallery Casino - Refusing my withdrawal after successful verification

Dear AskGamblers,

I am writing to file a formal complaint against Slots Gallery Casino regarding their unjust refusal to process my withdrawal 400€ and their sudden claim that my previously fully verified account is now unverified. I am deeply frustrated and disappointed with their actions, and I kindly request your assistance in resolving this matter promptly.

To provide some context, I had a win at Slots Gallery Casino and decided to initiate a withdrawal request. As a responsible player, I had taken all the necessary steps to complete the account verification process well in advance. I provided the required identification documents and adhered to the casino's guidelines meticulously to ensure my account was fully verified.

However, to my utter disbelief, the casino has now taken an inexplicable turn and is using any available reason to avoid fulfilling their obligation to pay out my winnings. They have suddenly claimed that my account is unverified, despite the fact that I previously received confirmation of my verification status. This sudden change of events raises serious concerns about the integrity and trustworthiness of Slots Gallery Casino.

I have made repeated attempts to communicate with their customer support team to seek clarification and resolve the issue amicably. Regrettably, my efforts have been met with evasive responses, delays, and a lack of transparency. The casino seems to be purposefully creating obstacles and using baseless excuses to avoid honoring their financial commitment to me as a player.

Considering the circumstances, I kindly request your intervention and support in mediating this dispute with Slots Gallery Casino. I believe that your expertise and influence within the online gambling community can help bring attention to this unfair treatment and ensure a fair resolution.

I have attached all the relevant documentation, including proof of my account verification, withdrawal requests, and any correspondence I have had with the casino's support team. I hope these materials will assist you in fully understanding the situation and taking appropriate action.

I sincerely appreciate your attention to this matter and your commitment to ensuring fair and ethical practices within the online gambling industry. I trust in your ability to investigate and resolve this issue efficiently, so that I may receive the payout rightfully owed to me.

Thank you for your time and assistance.

Yours sincerely,

staus Resolved
€400

Complaint Statistics

Resolved 13
Avg. Amount $ 2,890
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.3/10 335 reviews

Top reviews from our players

The experience in the Slots Gallery gaming environment is one of the best in the world of online casinos. Wide variety of slots and live games. Customer support with responsive, friendly and polite agents. One of my favorites for sure.

Slot Gallery is a fair and very interesting platform, the payment system is fast.
The page layout is very interactive and simple to find the games you like most

Fun and easy to navigate casino! Great customer service one of my favourite online casinos by far! Withdrawals are quick and straightforward and they are always happy to add a bonus

I love slots gallery, it has all my favorite games!!
It has easy, fast, & quick withdraw options.
If you're looking for a spot to find your new favorite game, this is the place to come!!

Nothing

I have to say its a fantastic casino. Very good homepage design, mobile friendly, top support, a lot of provider and also a lot of promotions. Very good 👍🏻

Awesome casino great games and promotions... highly recommend...
They are very fast at replying to issues. Bonuses are great and fast withdrawals and awesome deposit methods

I really like this casino, it is very good, it helps me a lot to win money, it is very top
I really recommend it Great graphics and cool gameplay, congratulations

What I think is a little bad is the accessibility and payment methods that are a little slow and that worries me a little but I bet they are doing everything they can to improve a lot

Slots gallery casino is amazing.
The bonus the structure of the games and the design. Thank you slot gallery for the awesome customer service, it's appreciated

Slots gallery is straight up no bulls! Great short and awesome games! Their cash outs are reasonably quick and their software runs flawlessly unlike other casino sites that tend to lag or kick you out of a game and for some reason when you're winning a coincidence I dunno but not ever a concern at slots gallery.

The Casino is very easy and fast. The Games are nice and many. The Grafic is beautiful. I have a lot of fun. In Chat of Support you became Quick and easy Help.
I like the Slotgallery.
There are often bonuses that can also be claimed without a deposit.

You can not pay with Paysafe. I can't say anything negative. The online What I can say to, some Days, you win much more and Other Day you loose anytime. But this is Luck ore not.

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