General Information about ShakeBet Casino
ShakeBet Casino is an online casino that is fully licensed and regulated. However, the casino needs to be more transparent and provide more information on this as it was not available to me when I reviewed the casino. I checked other sources who confirmed they hold an Anjouan Gaming license.
I signed up at the casino using my Mac. You can use any web or mobile device to play here and creating an account is quick and easy. We’ve listed the best ShakeBet Casino bonuses for you to claim when you register. I accepted a 100% welcome bonus up to €2,000 + 50 free spins. This was part of a three-tier package. These are country-specific bonuses and subject to change, so check the link for the most accurate offers in your country.
Once you’re a member, the casino provides lots of active promotions to claim on future deposits. You could also become part of the ShakeClub which is their version of a VIP program. You can unlock different levels based on your wagering. You can also complete missions, enter races and visit the Casino Store to trade in your wins, points and rewards to unlock additional items. You can also check the real player reviews to see who has played here or come chat to us in the forum.
Payment Information and Options at ShakeBet Casino
The casino supports a wide variety of payment options, according to your country. The popular credit cards, web wallets and bank transfers are supported. The minimum deposit starts at €20 for most payment options whilst the minimum withdrawal amount is €25. I cannot see any payment fees, but if they apply in your country you’ll be notified during the transaction. All deposits must be wagered at least once.
You must complete the verification process before you can make a withdrawal. You’ll need to verify your ID, payment method and residence. You can submit these via your account. Once verified, the casino aims to process your withdrawals within 48 hours.
You can withdraw up to €4,000 per day, €10,000 per week or up to €20,000 per month. I would say these limits are industry standards. Unfortunately, the casino has put a cap on the amount you can win which is disappointing. The maximum profit on all casino games in a 72-period is capped at €100,000 for premium users, €25,000 for advanced users and €5,000 for standard users. These limits do not apply to progressive jackpots. If you have accepted any bonuses, the maximum you can win is €2,000 which is very low! If you have accepted any no deposit bonuses, the maximum you can withdraw is €10 which again is quite low.
If you have not used your account for 7 months it will be classed as inactive and you will be charged a €50 monthly fee. This is probably one of the highest inactive fees I have come across!
Customer Support at ShakeBet Casino
If you need help there are multiple support options available but in my experience, live chat is the fastest option. It’s easy to find and once launched, you can select your language. You can change from English, German and Norwegian. You’ll then join the live chat queue and see a time which displays approximately how long you’ll be waiting before you are connected. I was transferred to a help live chat agent in less than one minute. She was friendly and professional, replied quickly and overall I was happy with the speed and level of support. Live chat is open 24/7 which means support is available around the clock.
However, for anything less urgent you can also email the casino but I could not find any options for phone support.
Games at ShakeBet Casino
The casino is packed with a great selection of games, including the industry's finest online slots from popular providers. These are listed in the lobby so that you can select your favourites. The lobby is sorted into categories which makes browsing easy and helps you sort games into your favourites. You can also use the search engine to find your favourite games.
I played various games using my Mac and had no issues. I tried games like the Valleys of the Gods, Thunder Step 2 Slot and Moneyfest Slot. I had no issues navigating the lobby or finding any games but I noticed there were no options to sort via RTP.
There is no specific section for table games so I did have to use the search engine to see what was available. I found versions of online poker, blackjack and roulette. All your popular table games. There’s also scratchcards, arcade games and a selection of other games if you wanted to try something different.
If you want more interactive games, you can try the live casino. There’s a nice selection of live games to choose from from popular providers.
ShakeBet Casino’s Commitment to Responsible Gambling
The casino has responsible gambling measures in place but I could not find any options to set deposit, loss or wager limits. The casino does recommend that you set regular limits to help manage your own gaming budgets.
However, if you need to take a break the casino does offer this feature. You can activate a self-exclusion period for a selected period to allow yourself a healthy period of recovery. You must contact the casino to do this and it cannot be reversed.
