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RoyalSea Casino

RoyalSea Casino
Welcome Bonus

120% up to €300 + up to 100 Free Spins

Our Rating CasinoRank
7.5/10
CasinoRank
Complaint Response 3 complaints
3 days avg. 3 complaints

RoyalSea Casino: My Expert Opinion

RoyalSea Casino offers an excellent selection of games, and its lobby's overall appearance and features are impressive. You’ll find the latest slots, jackpots, tables, live casino games and more. 

The cashier supports a range of payment methods, so you can securely fund your account. You’ll also have access to 24/7 live chat and email should you have any questions.

What we like
  • Live chat available 24/7
  • Home to well-known providers
  • Access to responsible gambling tools
What we don’t like
  • Slow withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


RoyalSea Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2025
Licences
Kahnawake Gaming Commission
Affiliate Program
Languages
English, German, Italian, Hungarian
Casino Type
Instant Play, Live Casino, Mobile, Sports, Crypto Casino

General Information about RoyalSea Casino

RoyalSea Casino is an online casino site home to great games and features. You’ll find everything you need under one roof, including the industry's finest gaming providers. We’ll chat more about this as you read our casino reviews

The casino caters to players worldwide and is available in a few languages. You can play through any web browser or use their mobile casino to play on the go. 

As a member, you’ll enjoy welcome offers and regular casino bonuses, with VIP perks available to the most active users. 

Payment Information and Options at RoyalSea Casino

The casino supports a variety of payment methods available in the cashier once you register. All payment methods must be registered in your name only. 

You must complete the verification process before you can withdraw. Once verified, the casino aims to process your withdrawals within 5 business days. You can withdraw up to €10,000 per day. 

Customer Support at RoyalSea Casino

Help is never far away if you need it. You can use the casino's live chat feature whenever you have any questions or concerns. You can send the casino a message, or the chatbot can answer more commonly asked questions. Live chat is open around the clock, 24/7.

For anything less urgent, you can email the casino at any time. 

Games at RoyalSea Casino

The casino offers an excellent selection of games, including the best online slots and jackpots. You can see which providers are available in the lobby and browse them individually or collectively. The casino also updates its catalogue with new slots so that you can try games as they are released. 

There are lots of helpful sorting and filtering options available. This means you can quickly sort games by favourites or use the search engine to find them instantly. 

You can also choose from many table games, including popular versions of online poker, blackjack, roulette and more. Either way, we think there are games here to suit everyone. 

If you want something more interactive, you can join providers like Evolution Gaming in the live casino. There are hundreds of rooms to enter, which suit players with all kinds of budgets, big or small. 

RoyalSea Casino’s Commitment to Responsible Gambling

Once you create an account, you can access some player protection tools. You can set game limits to limit the amount of money you can deposit into your account. You can also limit your ability to play specific games.

If you need to take a break, you can activate a temporary self-exclusion. Or if you need something longer, this can be activated permanently. 

StallCation

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Complaints

Read the complaints other players have left for RoyalSea Casino. Learn more about complaints.

Show all complaints
Failed to credit my 1270 USDT deposit

I am filing a formal complaint against RoyalSea Casino regarding a missing deposit of 1,270 USDT.

Casino: RoyalSea

Casino domain used: royalsea.com

Casino username/account ID: 611208656

Deposit amount: 1,270 USDT

Network: TRC20 / TRON

Deposit address: THM5D2ZZUHLopebYDHPeCmhKSGjqHvP3Qm

Transaction hash: d3710318c372fd12fd5615a114f4aff7ee5a56d91a0aa204cdaa6343f6d00195

Blockchain evidence:

https://usdt.tokenview.io/en/address/THM5D2ZZUHLopebYDHPeCmhKSGjqHvP3Qm

The public blockchain record shows that this address received exactly 1,270 USDT. It also shows that the full 1,270 USDT was subsequently transferred out of this address. Therefore, the payment was successfully delivered to the deposit address, and the funds were later moved.

The deposit address was displayed inside the deposit section of my RoyalSea account. I have a screenshot and a screen recording proving that RoyalSea displayed this exact address to me for depositing USDT.

Despite this evidence, RoyalSea has not credited the deposit to my casino balance.

The support team has provided several contradictory and misleading responses.

First, they instructed me to request a reversal or refund from the exchange from which I sent the USDT. This was not a realistic solution because a confirmed TRC20 blockchain transaction cannot simply be cancelled or reversed by the sender.

Second, RoyalSea claimed that I had sent the USDT to the wrong wallet address. I then provided a screen recording from my RoyalSea account proving that the exact address displayed for my deposit was:

THM5D2ZZUHLopebYDHPeCmhKSGjqHvP3Qm

After I disproved their claim, RoyalSea changed its explanation again.

Their latest response was:

“On our side, we have provided you with all the information we have at this time — unfortunately, none of the payment providers were able to identify the payment.”

They subsequently stated:

“In order for us to credit the funds to your balance, the payment must appear in our technical system. Currently, following a detailed check, this transaction has not been recorded and cannot be automatically linked to your account.”

This explanation does not resolve the issue.

The blockchain proves that the deposit address received exactly 1,270 USDT and that the funds were subsequently transferred out. The fact that RoyalSea’s internal technical system failed to automatically link the deposit to my account is an internal issue between RoyalSea and its payment provider. It is not the player’s responsibility.

I used the deposit address displayed inside my RoyalSea account and successfully sent the required token through the correct TRC20 network.

I request that RoyalSea:

1. Manually credit 1,270 USDT to my casino balance; or

2. Return the full 1,270 USDT to the original sending address;

3. Identify the payment provider responsible for the deposit address;

4. Explain who controlled the address and transferred the 1,270 USDT out of it;

5. Confirm the current legal entity operating RoyalSea

I can provide:

* The blockchain transaction record;

* The transaction hash;

* A screenshot of the deposit address displayed in my RoyalSea account;

* A screen recording from inside the account;

* Screenshots of RoyalSea’s contradictory explanations.

I am requesting assistance in obtaining either the manual credit of my 1,270 USDT deposit or a full refund.

Chart Pointer
68h left
$1,270
The self-exclusion request was processed 4 weeks after the request was submitted, despite several inquiries and forwarding of the self-exclusion request.

Dear AskGamblers Support,

I am contacting you regarding a complaint against Royal Sea Casino.

On 11 June 2026, I sent an email to Royal Sea Casino requesting an immediate and permanent self-exclusion due to my gambling addiction. Despite this request, my account remained fully active, and I received no meaningful response. I had to send several follow-up emails and reminders before any action was taken. My account was finally permanently closed on 28 June 2026.

During the period between my self-exclusion request and the closure of my account, I was still able to gamble and make deposits. As a result, I estimate that I lost at least €2,500. If Royal Sea Casino had processed my self-exclusion request promptly, these losses could have been avoided.

Since my account is now closed, I no longer have access to my gaming or transaction history. However, I have Gmail records proving that my self-exclusion request was sent on 11 June 2026, and I can provide these as evidence.

For more than a month, I have only received automated replies stating that my case is being reviewed. I have not received any meaningful update or resolution. At the same time, I continue to receive promotional emails from Royal Sea Casino, even though I clearly informed them about my gambling addiction and requested permanent self-exclusion.

I kindly ask you to investigate this matter, contact Royal Sea Casino, and assist me in obtaining my gaming and transaction history as well as a refund of the losses I incurred after my self-exclusion request was submitted.

Thank you for your time and assistance. I am happy to provide all relevant emails and supporting evidence upon request.



Status solved Resolved

RoyalSea Casino Complaint Stats

Resolved 2 / 2
Avg. Amount $55
Avg. Complaint Duration 11 days
Avg. Response Time 3 days

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