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Rollino Casino

6.5
CasinoRank
3.6
Player rating 9 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Decent monthly withdrawal limits
  • No depositing fees
  • 24/7 live chat
  • Good welcome offer
What we don’t like
  • Slow withdrawals
  • Limited responsible gambling tools
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, French, Spanish, Finnish, Danish, Greek, Norwegian, Portuguese, Polish, Italian

Established

2023

Licences

Curacao Gaming Control Board

Affiliate Program

Company

Casino Type

Instant Play, Mobile, Live Casino, Sports, Crypto Casino

Deposit Methods

Bank Wire Transfer, Visa, MasterCard, Skrill, Neteller, Apple Pay, Google Pay, MiFinity, Interac, Paysafecard, Flexepin, Neosurf, Binance, Bitcoin, Ethereum, Tether, Litecoin, Dogecoin, Rapid Transfer, TRON, AstroPay Card, MuchBetter

Currencies

Australian dollars, Brazilian reals, Canadian dollars, Euros, New Zealand dollars, Norwegian kroner, Polish zlotys, Swiss francs, Bitcoin, Ethereum, Tether, Litecoin, Dogecoin, TRON

Withdrawal Methods

Bank Wire Transfer, Visa, MasterCard, Neteller, Skrill, Interac, eZeeWallet, MiFinity, Paysafe Card, 1-Pay Casinos, Discover, Apple Pay, Bitcoin, Ethereum, Tether, TRON, Dogecoin, Rapid Transfer, Litecoin, MuchBetter

Withdrawal Times

EWallets: 0-72 hours
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 24-48 hours

Withdrawal Limit

EUR 500 per transaction, EUR 500 per day, EUR 3,500 per week, EUR 15,000 per month

Software

Pragmatic Play, Play'n GO, Evolution Gaming, Push Gaming, Nolimit City, Spribe, Relax Gaming, Quickspin, Yggdrasil Gaming, NetEnt, Hacksaw Gaming, Big Time Gaming, Thunderkick, Belatra, Evoplay, Red Tiger Gaming, BGaming, Kiron Interactive, Leap, BetGames, PlayPearls, OneTouch Games, 1x2Games, Apollo Games, Spinmatic Entertainment, Igrosoft, Concept Gaming, Leander Games, XPro Gaming, KA Gaming, Fugaso, Playtech, Iron Dog Studios, LuckyStreak, Eurasian Gaming, Pocket Games Soft, CT Interactive, Platipus Gaming, ReelPlay, Playson, Swintt, Ezugi, Spinomenal, Amusnet (Former EGT Interactive), Endorphina, Red Rake Gaming, Mascot Gaming, Betsoft, Tom Horn Gaming, Games Global, Habanero, NetGame, VIVO Gaming, Asia Gaming, SA Gaming, Booming Games, High5Games, GameArt, Wazdan, Betsolutions, Gamzix, Kalamba Games, Mancala Gaming, Caleta Gaming, Onlyplay, Champion, Amatic Industries, Elk Studios, GameBeat, Ho Gaming, Platin Gaming, Stakelogic, 3 Oaks Gaming, Wizard Games

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

Overall we are satisfied with the usability and feel of the casino. The menus are easy to use, and the games lobby is player friendly. We are disappointed that there is no live chat for unregistered members, but when you register, you’ll get 24/7 access. 

General Information about Rollino Casino 

If you’re on the hunt for a new casino and you haven’t checked out Rollino Casino, now may be the perfect chance! As always, we do the leg work and get the facts before you play, which has all been included in our expert casino review.

The online casino supports multiple languages, which you can select when you visit the casino. You can register directly through your web browser, or if you prefer mobile casinos, register using a smartphone or tablet device. Either way, you’ll have access to the casino's full set of features and games. 

When you register, you’ll also automatically enrol into the multi-tier loyalty program when you start playing the casino's selection of games. You will start accumulating points and progress through the VIP levels. 

There’s also a Rollino shop where you can purchase casino bonuses and perks or unlock them using accumulated points. 

Payment Information and Options at Rollino Casino

The casino supports a variety of payment methods, which we have listed under our Payments tab. The minimum deposit and withdrawals start at 20 EUR, and the other good news is that there are no fees when you deposit, they are 100% free of charge. 

There is no clear information regarding withdrawal fees, but the terms and conditions state the casino reserves the right to charge a withdrawal fee, so check in with the cashier before withdrawing. 

You must have a verified account in order to withdraw. The casino will send instructions on verifying your account, and the process usually takes around 24 hours. Once you request a withdrawal, it can take up to 48 for the casino to process it. 

All withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification, every day from 9.00-18.00 (GMT+3).

You can have three withdrawals in your account at any one time, and you can withdraw up to 1000 EUR per transaction, 3000 per 24 hours and 50,000 per month. 

Customer Support at Rollino Casino

If you need help and assistance with anything, you can contact the casino. There is a live chat feature, but unfortunately, this is for registered members only, so we have not had the opportunity to test it, which is disappointing. The good news is that once you’re registered, you can access this feature 24/7. 

The bad news is that if you need help before you register an account, you must email the casino instead or check out their FAQ section.

Games at Rollino Casino

When you open the games lobby, you’ll be able to choose from thousands of casino games. You’ll have your pick of the online slots, table games and live casino games. There’s also a section of progressive jackpot games with big prizes at stake. 

You can list each of the gaming providers to allow you to select and view your favourites which is a great filtering option. You can also browse by collection. For example, you can view games that have Pay both ways, Megaways, Tumbling Reels and the Buy feature. You can even search for your favourite games using the tools provided. 

When it comes to table games, again, there are plenty to choose from, including online casino card games, roulette and blackjack. Or, you can jump straight to the live casino, where each game is hosted by real-life dealers. 

Rollino Casinos Commitment to Responsible Gambling

The casino supports responsible gambling, but unfortunately, there was limited information available on their website. 

If you want to take a cooling-off period, you must contact support, but they have not listed any other ways in which they will support responsible gambling, which is disappointing. 

Final Verdict on Rollino Casino

You can sign up at Rollino Casino and enjoy various welcome packs, including up to 6000 EUR on your first four deposits and reload bonuses of up to 300 EUR. You can use your funds to play the casino's selection slots, including the popular Sugar Pop Slot. Aside from slots, there are table games, jackpot games and a live casino. 

We are a little disappointed that live chat is not available for unregistered users. If you have any questions that have not been answered here, you are free to visit us in the forum, where we have some experienced players that may be able to assist you, or go ahead and register, and you’ll have 24/7 live chat. We’re confident that the casino offers a good range of safe and secure payment methods, and the casino is fully licensed and regulated by the Government of Curacao.

Player Reviews

3.6
9 reviews
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Date
Relevance
Player rating
Slavista
6 months ago
1

Worst betting site ever. Their terms and conditions are joke.

9.7. In the event of Arbitrage Betting and/or Value Betting player activity, Rollino is entitled to void all bets, with hold and forfeit all money in the player's account, and terminate the player's account.

They can ban you and steal your money if you place some 2.00 bet and it moves to 1.8, then is value bet and they will ban your like me.

Dont register here, be smarter!

Rollino Casino
6 months ago

Dear Slavista

Thank you for sharing your feedback. We understand your concerns regarding our betting policies, and we sincerely regret any frustration this has caused you.

Our policies, including those related to arbitrage and value betting, are in place to protect the integrity of our platform. However, we understand that each situation is unique, and we would like to review your case further. Please reach out to our support team with your account details so we can investigate this matter and provide clarification.

Best regards,
Rollino Casino

Maryannk20
8 months ago
1

Great selection of games and nice wins too but would stay very clear as I feel it’s only to pull you in also deposits seem to take a day or more to hit my account

Wouldn’t recommend this site as even do you win getting you money is another thing. I have been told I have to wait which I’m now waiting 4 days. On the site it states I’m fully verified but when I went to live chat the said I was sent an email which I didn’t get and I had to send in more stuff even do it clearly states I’m fully verified. Have not been responded to via any of the 3 emails I was giving so I don’t know if I will ever get my winnings. Stay clear

Rollino Casino
6 months ago

Dear Maryannk20,

Thank you for sharing your feedback. We're glad to hear you enjoy our game selection, but we sincerely apologize for the frustration you’ve experienced with the KYC process and withdrawal. Account security and compliance are essential to us, but we understand how inconvenient this situation must have been for you.

To assist you further, we’d appreciate it if you could privately message us with your account details at your earliest convenience. This will allow us to review your case and work toward a resolution as quickly as possible.

We truly value your experience and will do our best to improve it.

Best regards,
Rollino Casino

BigPaaryna
9 months ago
1

Nothing so far. The translation is mostly AI, you get bits and pieces of other languages and it just looks terrible. Log out button seems to be purposefully hidden.

They promote instant deposits but funds get lost in nirvana for up to days and support is not helpful. We are not living in 1999 anymore where funds need to process for days.

Rollino Casino
6 months ago

Dear BigPaaryna,

Thank you for your feedback. We are always looking to improve. We apologize for any inconvenience you’ve experienced with deposits and support. We understand how frustrating this must be and appreciate you bringing it to our attention.

To assist you further, please privately message us with your account details at your earliest convenience. This will allow us to review your case and work toward a resolution as quickly as possible.

We value your input and hope to enhance your experience moving forward.

Best wishes,
Rollino Casino

Darkknight007
9 months ago
1

Everything…fake slots…deposited money…played almost 1000 slots without winning anything…only dead spins…when asked abt they say it’s luck…I have played enough casinos in my life to know when the slots r rigged…1000 dead spins in a row is not luck…its fraud…absolutely despicable…guys warning ….pls don’t play here if u value ur money and time…

Rollino Casino
6 months ago

Dear Darkknight007,

We understand your frustration and appreciate your feedback.

While luck can vary, we want every player to have an enjoyable experience.

If you have any concerns, please reach out to our support team or privately message us here, we’d be happy to assist!

Best regards,
Rollino Casino

LaronFonacier0606
1 year ago
8

I have to say, the website over at Rollino Casino has a really slick, modern look to it. It's super easy to navigate around and find all the games im interested in playing. As far as the actual game selection goes, they've got all the classics like slots, blackjack, roulette, etc. from trusted software providers, so the quality is pretty good. The sign-up and deposit process was a breeze too, i was playing my favourite casino games in no time.

One minor area that could use some improvement is the customer service. I've had to wait a little longer before they answer or get back to me well maybe because they get a high volume of inquiries. Aside from that, nothing else really stands out as a major downside. Overalll, Rollino Casino is still a perfect casino to explore.

Rollino Casino
6 months ago

Dear LaronFonacier0606,

Thank you for your kind words and detailed feedback! We’re thrilled to hear that you enjoyed our website design, game selection, and overall experience. 🤩

We also appreciate your patience regarding customer service and will work on improving response times.

Your feedback helps us get better, and we’re glad to have you as part of the Rollino Casino community!

Best wishes,
Rollino Casino

doc3366
1 year ago
2

Choice of games is really the only positive aspect to mention

Be very careful, especially about the bonus rules, where real money is turned into bonus-money and then can be cancelled easily by the casino. You never played with bonus money, but as soon a bonus is activate, your money will be turned into bonus money and after wagering requirements are fullfilled, just the ridiculously small available bonus amount will be left over. They call it sticky bonus....

Turnover x5 of deposits is already the best sign, that this casino is only designed for rip offs in my eyes.

There are much better casinos online, this one is just unserious.

Rollino Casino
5 months ago

Hi doc3366,

Thank you for sharing your feedback. We’re glad to hear that you enjoyed the variety of games we offer. We strive to provide a wide selection for all our players.

We are sorry to hear that your experience with our bonus system didn’t meet your expectations. At Rollino Casino, we aim for transparency, and all bonus terms and wagering requirements are clearly outlined in our Terms and Conditions. We appreciate your comments and will continue working to improve our services for a better player experience.

Best regards,
Rollino Casino

Afi4wins
1 year ago
6

As usual, whenever Askgamblers was having an on-going contest for its forum members, I would go searching and browsing through many newly listed casinos for a good and big first deposit bonus offer. It so happened that Rollino Casino, yet one more casino owned by Altacore NV, was having a nice offer of 200% first deposit bonus plus 100 Bonus Spins, and that caught my attention immediately.

Before signing up at the casino though, I visited their website to make sure that what I needed and what I was looking for would all be there. Well, not everything was there, but whatever I could find was good enough for me to sign up and take that first deposit welcoming offer. I would also like to say that none of Altacore owned casinos that I have searched, browsed, or signed up at so far, have all the essentials that I need, but as long as the important things are there, that fine enough for me.

The most important thing that I need at any new casino, is the availability of Skrill for deposits and withdrawals, because I simply cannot use any other method or option, due to various restrictions. So if there’s no Skrill, I would just have to skip the casino, but Rollino has it, hehehe. That nice 200% deposit bonus also has a slightly better wagering requirement of 30 times the deposit and bonus amount, as compared to 40 times at Gamblezen Casino (also owned by Altacore).

One thing I do not and cannot understand is why Altacore casinos do not have Gamomat in their list of game providers. Personally to me, Gamomat is one of the better providers around, and 4 of my top favourite games are from them. The others are from Playtech. Just as with Skrill, if there’s no Gamomat, chances are that I would just skip that casino, but in this case, that 200% bonus was of greater importance to me at that moment in time.

I have only played one time at Rollino Casino. I didn’t get a good game, maybe my luck was not
there, who knows, but I didn’t get any kind of satisfaction at all. Moreover, I wished I could play on my Gamomat games to brighten up my day at least, but that too I couldn’t do. All in all, I wasn’t satisfied with the casino, sorry to say.

Message
Rollino Casino
5 months ago

Hi Afi4wins,

Thank you for sharing your feedback. We are always working to improve our services and provide a fair and enjoyable experience for all players.

We hope you find success in our available games.

Best regards,
Rollino Casino

Stu2661
1 year ago
2

I look for 3 things in an online casino. 1. Easy verification process. Which Rollino has 2. Quick withdrawals which Rollino has, but very very low withdrawal limits. €500 per day with only 1 pending withdrawal allowed at a time. Poor by online casino standards. 3. Good Responsible Gambling tools. Which Rollino does not have.

Responsible Gambling tools are basically non existent on this website. I contacted live chat for a shot cooling off period, to which the agent responded, you can just take a break and come back whenever you want for more fun. When I pressed for my request to be completed I was met with you need to put request in writing via email and they'll get to it when the can. This is an unacceptable response. Responsible gambling is a huge responsibility and ethically Rollino needs to do much better. AskGambler you need to reconsider this casinos suitability to be endorsed on this Website.

Staxx82
1 year ago
10

Great casino and lovely agents so easy to use. Brilliant games too. It’s so easy to use and everything In a casino you need. Very very good and speedy Chats.

There’s nothing bad about this site at all. I’ve found it very pleasant and so Easy to navigate. Honest real review here. Great and homely Site. Very happy.

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