AskGamblers Quick Overview
Editor’s View
The smooth look of the RocketPlay Casino leaves an excellent first impression, but it only gets better. Scroll down to explore different games, see the latest winnings and check ongoing promotions. The casino grouped crypto games, making it easier for players who prefer cryptocurrencies to find their favourite titles.
- Fast withdrawals - within 24 hours
- Home to more than 50 gaming providers
- 24/7 live chat
- There are some payment fees for specific methods
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RocketPlay Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about RocketPlay Casino
RocketPlay Casino is one of the best online casinos at AskGamblers, evident in their casino rating. It’s not only highly rated by us, but by our players too. The casino scores highly in our RocketPlay player reviews which is always a good indicator that you’re picking the right place to play.
We also noticed that the casino had received several accredited awards, seals and certifications. You can find more information about these at the foot of the casino.
As part of our RocketPlay Casino review, we’ve also checked their complaint history at AskGamblers. We are pleased to report that for the few complaints submitted, the casino has responded and resolved them to a satisfactory standard.
If you’re eager to go ahead and play, keep reading below as our RocketPlay review looks at getting all the facts before you play.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at RocketPlay Casino
RocketPlay is a multi-currency casino that offers a range of payment options, including credit and debit card transactions, e-wallets and Bitcoin. The minimum deposit required is €20 or currency equivalent. Cryptocurrencies are supported so you can enjoy instant, easy and secure transactions.
The minimum withdrawal amount is €20. The number of withdrawal options available will depend on the country you are from. Maximum withdrawal limits are €10,000 per week and €20,000 per month.
Most payment methods allow you to deposit and withdraw with no fee. However, others come with a small fee. More information is available on the ‘Payments’ page.
The casino processes withdrawals as quickly as possible. It can take 24 hours for the financial department to check and confirm your request. The casino also suggests you upload your documents to your profile to speed up all your withdrawals.
Games at RocketPlay Casino
RocketPlay Casino is one of those online casino sites that has it all regarding games. There are more than 50 gaming providers, so you have your pick of the games. There are video slots, online progressive slots, new slots and classic slots.
If slots aren't your thing, that's okay too. You can also enjoy hundreds of table games, live casino games and more. And because this is a cryptocurrency casino, the games lobby has a crypto games section so you can easily find the games you can play.
Searching with many games and providers can be overwhelming, but the casino has you covered. We first noticed that you can list the gaming providers to allow you to select your favourites and narrow down the results quickly. Each game is also labelled by its provider.
Finding the most popular games and the latest additions is easy as they have been divided into sections, so navigating from game to game is seamless.
You’ll be pleasantly surprised if you're a live dealer table fan. The casino is home to various live gaming providers, so there are plenty of variations to keep you busy.
RocketPlay Casino's Commitment to Responsible Gambling
The casino has a Personal Limits feature to assist you in gambling responsibly. You can access this when you are logged into your account, and we have listed what limits will be available to you above. You can access the functionality within your account in the ‘Personal Limits’ section.
You can stay in control of your limits and amend them anytime. To avoid rash decisions, the casino will only improve increases after the previous limit of the same type has expired. If you need help, you can email the casino, which is trained to help.
The casino has listed the available limits and what they mean on their responsible gambling tab. You can also set a self-exclusion limit for a definite period. This will immediately disable your account, stopping you from depositing and withdrawing. However, you can also email the casino about your self-exclusion limit.
Further help and assistance are available, and the casino has listed information about three external organisations for consultation and support.
Customer Support at RocketPlay Casino
If you need help at any time, you can contact the RocketPlay support team. You will be greeted by a RocketPlay bot who can assist you. You will be asked to enter your name and email address before being transferred to a human agent.
The live chat agents typically try to respond within one minute. We were transferred immediately and did not experience wait times, but this may be possible during busy periods. If you have to wait, you can turn on notifications, so if you need to switch screens, the casino will notify you when the agent replies. Live chat agents work around the clock, 24/7. You can type in any language, and the casino has automatic translation.
You can email the casino or visit their support section to access an online contact form if you require additional support. The casino is also available on Instagram, Facebook and Twitter.
The casino is also part of the AksGamblers global player community, which entitles you to have your voice heard and concerns resolved. So, if you have a complaint, you can file it using the AskGamblers Casino Complaints Service and the casino will review your complaint and try to resolve it in the shortest possible time.
Complaints
Read the complaints other players have left for RocketPlay Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
You’ve just added a supernova of brightness to the RocketPlay universe! Thanks for your amazing feedback – may your wins be as vast as the cosmos!
Good rewards. No deposit-free spins. Missions for my free spins, as they add an enjoyable challenge to the experience. Who doesn't love the thrill of free money? It's an enticing prospect! Additionally, the sign-up process is refreshingly straightforward, making it both quick and easy to get started.
Enhanced minimum deposit bonuses that offer more value to new players can significantly improve their initial gaming experience. Additionally, increasing the maximum withdrawal limit to at least $500, rather than the current $75, provides users with greater freedom and flexibility when accessing their winnings. This not only encourages more participation but also builds trust between the platform and its users.
You’ve just made our galaxy brighter! Thank you for choosing RocketPlay – wishing you endless success and cosmic fun! Your feedback helps guide us to ensure that your gaming journey at RocketPlay is as exciting as a journey through the stars.
They are good at paying their current gamblers to write positive reviews. They are also really great at never paying anyone any money if they win. They are great at taking money.
After using them for a number of years they have taken money with no issue. When I ended up winning money they came up with every excuse not to pay. Won 43k and never was going to see a dime of it. They gave the excuse that they had to see that all credit cards were mine. Fair enough but this should be confirmed at the time of payment then, not when I am withdrawing. They even said that they can see all the cards have my name on them, so it seemed like a fruitless effort in an attempt to stall. Then they needed to confirm that there was only one active card. Which is non-sense. The 43k that I won was never going to be seen from them.
Our apologies for any frustration this may have caused. Please contact our support team, and we’ll work quickly to resolve the issue.
They are really great at not withdrawing any winnings. This is a scam website and they will not pay you anything that you win. Please stay away. It's a hoax.
This is 100% a Scam. Do not Use.
After using RocketPlay for more than two years, I've never won anything substantial big till recently. Then I tried to withdraw the 43k and they kept denying the request.
They mentioned that they had to validate that all the cards I used for payment were mine. Fair enough, over the years I've lost some cards (as one does) and I've had around five cards that they needed validation of. Sidenote: If they wanted proof that all the cards were mine they should have done this at the time of payment.
My bank has a policy to not have agents access to card details so getting access to this information was really difficult. It even included a couple of trips to the bank and speaking the bank manager who suggested this is not a legitimate request nor something they heard of. Regardless after a week of constant phone calls we were down to proving that all cards were mine and closed except for one transaction. This transaction was the only time this card was used and was for $75 and they claim it was a few months back.
I suggested that they might have some records that are not correct as I cannot see anything on my statement and they replied with 'we can see your name on the card transaction'.... so let me get this right, you can see it's my name on the card and you want to prove it's mine? They could never give me a reason why one transaction worth 75 is stalling the entire withdrawal amount but I realized I am never seeing this money.
Please stay away from this company and any FrioLions company.
We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback. Unfortunately, we are unable to investigate the situation further, as your profile on the platform does not match any customer details in our system. In order to assist you, we kindly ask that you contact our support team directly and provide any relevant account information so we can look into this matter thoroughly.
Quick service, always there to help!! I’ve always loved their platform, and the verification process was surprisingly fast and easy. I recommend this casino over any other.
Thank you for your kind words! We’re thrilled you’re enjoying RocketPlay. Wishing you great luck and unforgettable wins – skyrocket your victories!
Withdrawal are easy to receive and don't take long, the games i like. Awesome casino. Also, it is easy to create an account, It doesn't ask for much information, which is good
Thank you for your kind words! We’re thrilled you’re enjoying RocketPlay. Wishing you great luck and unforgettable wins – skyrocket your victories!
Huge selection of games! Fast, efficient and helpful live chat, support.
Super fast withdrawals! Weekly Cash back.. recommend this casino for all novice and part-time players
I cannot get a vip manager assigned although I have been at the the required level for quite some time. It’s frustrating as support keep saying I’ll get one soon, but I never do.
Thanks for sharing! Your feedback helps guide us to ensure that your gaming journey at RocketPlay is as exciting as a journey through the stars.
Games, colourings, and nicely setup with most of its games are easy to handle, along with the colouring of the game’s system is pretty awesome 👏… nicely done
We’re so glad you’re enjoying RocketPlay! Best of luck in your games, and may fortune always be on your side.
I love the ease of use of this app. From the beginning, easy withdrawals and deposits. Everything was very quickly and flawlessly. I am having lots of fun daily trying new games.
Thanks for lighting up the RocketPlay universe – let’s make those wins out of this world!
Love all the variety of different slot games the fast payout and overall experience with the whole app!!! Will certainly tell people and refer friends and family to your app!!! And the bonuses your app has is by far better then most if not all other online casino applications
You’ve just made our galaxy brighter! Thank you for choosing RocketPlay – wishing you endless success and cosmic fun!
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Rocketplay: A leading online casino with a vast selection of games, generous bonuses, and a user-friendly interface. Enjoy an immersive and secure gaming experience.