Page 2 – Player Reviews for RioBet Casino
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Share your thoughts with other playersTop Reviews From Our Players
1 - Has it own roulette where you can play only 1 cent. Has a lot of games that you can play, but not a lot of offers like a lot of pages do have.
2 - Easy to verify at first.
1 - Very bad support. They only copy and paste messages and almost never understand the problem of the player
2- Delays payments
3- Changes conditions and does not notify. (so at the terms and conditions right now it says that I can withdraw 10 dollars but if I try to withdraw I have to withdraw minimum 25 dollars).
Dear OLTIPUNE, Thank you for your review. I will comment on your complaints. 1) If you could specify the name of a person you dealt with, it could help to make our service better. 2) We make payments from urgent till 24 hours after the request, so yes, maximum it can be up to 24 hours according to our rules. 3) True, we have a New Withdrawal Policy regarding withdrawals to EUR and USD cards from 25$ because of the transaction fees. But you can withdraw from 10$ to via all other methods and wallets! We will update this information on our website soon as well.
Riobet are the best casino in russian segment! Slots, stakes and lot of bonuses with minimal deposit. If you want a lot of spins, bonuses and have a good time- Riobet is your choice!
Thank you for your warm words! We try our best from Russia with love :)
The RioBet casino. What I really like here? The deposit is pitiful - only $ 10, it`s nothing. I added it of 300 grand at once. The number of slots and board games is off the charts. Moreover, there are a lot of rare board games that I`d never met in other casinos. I picked myself special board games and slots. You can play even unregistered, but using the demo. Anyway, I tried, dropped the Cash from Webmoney. Until the amount doubled and just brought out the scoot, and the initial deposit left for the further increasing. Happy about you can`t pass verification at all if you want to withdraw the amount of 1000 grand. And move forward from this point, how and what.
Dear Freezkiss, Thank you for your review, we hope that you will have even more pleasant moments with our casino. We have weekly promotions, daily tournaments and presents for all big public holidays. Stay tuned!
The registration is very easy. You do not need to verify via sms-code
Customer Support team do not speak English very well. Difficult to get information about bonuses, deposits etc.
I think they are more oriented into Russian market.
Hello, Alex, thank you for your review. Our support team has an installed translator in the chat tool they are using and we try to hire staff with at least Intermediate English, that is really strange that this problem occurred. Anyway, we will follow up and improve. To do it we should know your casino nickname and\or sign up email. Kindly send it to us in private message or to email [email protected]
A good number of providers. But not all are available as in other casinos.
What can I say about this casino! The work of managers is terrible, managers are confused in their words and mislead the player. They have such a rule! For example, you won a good amount in a casino and want to send yourself a limit on the game. You do not succeed! Since this casino has a rule! If you set the game limit, deposits and withdrawals will be canceled! Thus, they are increasingly drawing the player into the azzart and do not give no chance for a withdrawal! In addition, the limit on withdrawal from this casino is $ 50,000 per month! These are the lowest limits! I do not recommend playing in this casino. Since even for VIP players, the limits and the speed of payment remain the same! The worst casino!
Dear Dmmoneshot, When you've set self-limitation the money can not be withdrawn for exactly the time of your limit. It is necessary to wait until the self-limitation ends and then you can withdraw your money without any problem. Online support of the site works 24/7. VIP players have a personal manager through whom you can also clarify all the information you are interested in. We always pay out all the players. On the site, you can set self-limitation. All conditions on the account restrictions are written here on our website: http://skrinshoter.ru/s/190219/r1oFmHoO. After you set self-limitation, you will not be able to make deposits and withdraw funds. Withdrawal requests will not be canceled and will be paid automatically after the expiration date. Self-limitation is not possible to cancel manually or through the administration. It is very sad to get such a comment from you after all personal bonuses our affiliate program and support team provided for you on a daily basis upon your request. Best regards
This casino has a lot of casino operators without Play'n Go
- Impossible to close the account, once chosen you receive following message: "You can set this period of self-limitation in 258970 seconds, if you dont make bets. (You should't wait if you want to set self-limitation for 1-3 days)"
- Support speaks mainly just Russian
- 5x cashout on reload bonuses
- Constantly annoying messages some Ivan won 5 USD on some slot, why should I care about
- Big warning regarding RioBet also many reviews here seem to be fake
Hello, thank you for your review. We have some comments regarding what you said. 1) Our casino indeed has the system of self-limitation. It is possible to limit your access to your account for 1 year after shorter self-limitations. This is the policy of the casino and this rule unfortunately can't be changed. 2) Our support speaks English. And also we have the system of auto-translate to many languages. Perhaps you could get a greeting in Russian, but as soon as you ask your question in English it is impossible that you could get answers in Russian. 3)No, the reviews are not fake, as you see we work with complaints and try to make our service better to satisfy the players. Regarding other questions let me find our what we can do and follow up.
Just signed up and had trouble verifying my email address and phone number . I contacted their team and they sorted it straight away . Great support .Thanks Kristina. marty3711 Ireland.
Thank you, Marty! We are always ready to help if any problems occur. Our support team works 24\7
The best Casino I Ever played on.
The always hold thier promises ALWAYS.
I been here for a couple of years and they always treated me well.
The support is good to.
I made maybe 50 withdrawals and they always keep the time frame of 24 hours.
Im a vip since 2016 and they have a good cashback.
I love everything with this Casino.
All other casinos would have RioBet as a template of how a caino should be taken care of.
Thank you, Melorium. We really appreciate that! Good luck :)
The best casino for me, cultural support, a huge number of bonuses, tournaments, a large selection of slot manufacturers, there have never been any problems with this institution, the only minus I put for the payment terms, it takes 8 hours on average, there are no more minuses!
Quite long payment terms, given the modern realities of online gambling!
Hello, thank you for the review. We try to make it faster and according to our T&C withdrawals can take minutes. The longest waiting time is 24 hours, yes. If your status is VIP, you can contact our support and we will be happy to provide urgent payments.
Nothing. Worst online casino, I do not recommend playing.
I play in this casino since 2014, since 2015 I have VIP status, everything that they had good has long been lost, now this fraudulent casino that will do everything to tighten up to the last payment, the manager of this casino personally promised quick payments, and all was reduced to the fact that I just lost, because again they began to pull to the last, and I as a player with a five-year experience can not wait for 24 hours! and they know it very well!
I have a huge request to put this casino on the black list because of deliberate delaying of payments.
Hello, The speed of withdrawals is within our casino policy, and it is stated on our website. Estimated time of payments is from 1 minute until 24 hours. Our Loyalty program does not specify any exceptions for VIP players, unfortunately. We discussed faster payments, receiving it as a personal request and sometimes it was satisfied but casino affiliate manager can not guarantee that it will be satisfied in 100% of cases. Just because affiliate manager is not connected with finance and not in charge of changing casino policies.
Low wager for welcome bonus and not bad game selection.
- Support is very very slow and seems like almost does not understand English, took them about 10 minutes to answer simple question about wagering.
- Russian oriented casino I guess, not for EU players.
- Design is old and hard to navigate.
Hello, Wildalex, thank you for your comment, in fact it is very helpful for us to improve our work. Speaking about support - we hire only English-speaking staff plus our support solution has built-in multi language translation. Perhaps the response was a bit slow because of rush hour and many simultaneous requests. Besides we are expanding our support team right now and have trainees working, that could be another reason, we apologize for that. Russian oriented... well, we try our best to fit the needs of all countries with whom we work. We are really concerned about making it comfortable for foreign users. Please specify about the design, we are more than open for suggestions and perhaps soon you will see navigation change of your request. Have a good day, Kate
RioBet Casino is one casino that I have come across since some time back but never really caught my interest to sign up at. Why? Probably because there weren't any good offers from them, or offers that weren't good enough for me, hehehe. A few days ago, they suddenly came up with a nice 15 EUR no-deposit free chip offer for new registrants, and although it wasn't much, it was at least something attractive enough to take up. And so it was that I became interested and browsed through their website to find out more about the casino, their terms and the games that they have to offer.
I was immediately attracted when I saw that Microgaming was in the list, and I was even happier when I found that both my favourite Microgaming games, Supe It Up and Isis, were available for play. Not only that, even Mega Moolah and Mega Moolah Isis were also in the list, and that got me very delighted indeed. There were many other games in the list too, but I wasn't really interested in any of them, mainly because they were my 'former' favourites, but not any longer. Those favourite NetEnt and BetSoft games are no longer playing as good as they were before, so I only play them whenever I have no other better choice.
After browsing through the casino's T&C and Bonus Policy, I was relieved that there weren't any restrictions on my country, nor were there any restrictions on the Welcome Bonuses for deposits using Neteller, so it was green light for me all the way. Everything else about their terms were acceptable enough, with nothing deterring me from signing up, from taking up that nice 15 EUR no-deposit free chip, and from making my first deposit after that. Without further hesitation, I clicked on the 'Sign Up' button, started filling up the registration form, but had to stop when my country wasn't in the country list. Damn! This would usually mean that a restriction was in play, although my country wasn't in the restricted list. Nonetheless, all became true when the casino representative at Askgamblers later confirmed that my country was indeed restricted, as per their latest updated list. Argh!
I have been searching for a good reliable casino that has both my favourite Supe It Up and Isis games, which I finally found at RioBet Casino, so just imagine my disappointment when I was later informed that my country was indeed in the restricted countries list. But what to do, more and more casinos are being restricted from me with each passing week, so I just have to bear it and start my search all over again. Sigh!
Dear AFI4WINS, thanks a lot for this long and flattering comment. As for restrictions - unfortunately it's not dependent on us, we hardly can influence the situation, but we wish to) the only solution here is travel!
Very well run casino, excellent live chat and emails are answered within 15 minutes and I have written a few. I am not very good with IT and live chat were able to teach me how to deposit, withdrawal, delete left over bonus money, etc step by step not just giving me a link.
Great games and lovely looking site. Verification is quick.. Also received a very generous chip on my birthday.
I honestly like everything that is offered by this casino.
Dear Suella, thank you for these words, we really try hard to win your recognition. Always at your service.
I am updating my earlier review as I have had my account verified very quickly and with a great deal of help from live chat. I can now only say that after some confusion and my inability to verify my details without assistance everything is sorted. I would give an 8 star rating for the speed at which my account was verified after docs were sent in and would recommend the casino to all players.
Thank you for your positive reply and have a great day!
RioBet Casino was founded in 2014 with the intent to give players a place to enjoy the rich selection of games, along with the ability to use Bitcoin as a payment. As a guarantee of fair business, RioBet Casino has a license from the Curacao Gaming Control Board. Riobet Casino is fully open to players from many countries. To allow gamers to play on more than one device, including smartphone, tablet or laptop, RioBet Casino has provided an integrated mobile compatibility. Players do not have to download software or applications to play games, which greatly simplifies life. I am registered in early 2015, and since then, I have no bad words for this casino. My deposits here, ranged from 30 to 70 € and only two times I paid the € 100 on Skrill account.
My favorite thing here is the haunted house where I was before this week, I won over € 90 for 10 minutes. However, all I lost to Hot as Hades slot machine. I like the design of the site, and live chat that is always available and fits in record time. In addition to these games, favorite the following: Thunderstruck II, Immortal Romance, Avalon II and Mega Moolah. Evolution Gaming has provided RioBet Casino with an impressive live dealer platform. In addition, players can also choose from a variety of games leading manufacturers such as Microgaming, BetSoft, NextGen, and NetEnt. These are the giants, who specialize video slots, which only means that this is a great place to start play Bitcoin casino. RioBet Casino offers the latest video slot titles of the aforementioned operators.
Since opening, the casino has provided the addresses of type Warlords: Crystals of Power, Jungle Jim: El Dorado, Fairytale Legends: Red Riding Hood, Starburst, Rook's Revenge, and foxin 'Wins. Otherwise, RioBet Casino runs a company based in Scotland. If you want to contact them, there are three options: you can send e-mail to [email protected] or choose direct access by dialing a phone number, and to add to Skype this Bitcoin casino with the username "riosupport". I'm mainly looking for help through e-mail address, and phone calls I use mainly betting that come from my country. Complete impression is fantastic, and the rating that the casino gets to Askgamblers forum. From me just praise, I do not have any objection to the operation of the casino, except that would improve the offer to betting, but it is not the subject of this review. RioBet Casino - 10/10.
Everything good here! Been playing online casinos for some years now and this casino is definitely the best I've played at. The selection of games both on the desktop version and mobile is excellent and all run fast and without interruption. Deposit options are numerous and withdrawal is fast, very fast.
I deposited in the morning, played, won and withdrew. Within 3 hours the withdrawal was processed. This is definitely now my casino of choice...brilliant service and excellent games.
Riobet is one of my this months' discoveries and I couldn't be more happy about it. They are powered by 3 software providers, two of them are my absolute favorites- Netent and Microgaming. But the main thing that attracted me to them was their welcome bonus package.
All of the bonuses require 20€ deposit and for first deposit player is given 100% match bonus. The great part of the bonus is that it needs to be wagered only 35x which is a very friendly and almost irresistible offer. Alongside you also get 1 free spin on Gonzo's Quest for every 5€ deposited. At first the whole bonus claiming was a little odd as I had to verify my phone and also claim the bonus after deposit. For the first time I deposited 25€ and got a match of 25€ and also 5 free spins on Gonzo. I had a good time with Twin Spin slot and after several hours of playing, I ended up with a 100€ withdrawal.
Then a few days later I continued my experience with second deposit. I deposited 35€ and got a 50% match and again 5 spins. I sticked with Twin Spin the entire time and had many ups and downs, at some point my balance was over 100€ and also as low as 8€. Luckily enough I got my biggest win ever on Twin Spin worth 1000x bet and managed to withdraw 280€. But then I discovered that I had accumulated enough loyalty points to exchange them into 4€ money. The money didn't require wagering and I went to Twin Spin again, had a big win and withdrew 10€ which were basically for free.
And at last I ended up with claiming their 3rd bonus of 40% match and free spins, which is a weekly reload bonus. I made a 30€ deposit and played Twin Spin again and few other slots but I had absolutely no luck and my session didn't last too long.
Overall I am very happy with my time at Riobet casino, I think they have great promotions, the casino itself looks polished and professional and whenever I have needed help, the support has been there for me, which I appreciate. I had no problems or delays for my withdrawals and therefore I recommend Riobet casino to others.
RioBet Casino is one of the newest online casino which I joined just recently. Here you can find games powered by NetEnt, Microgaming and Betsoft software provider. I came across this casino just a couple of days ago while I was looking for some new online casino.
After I opened their website I went into promotions site where I saw that they offer 100% match deposit bonus + some free spins on Gonzo's Quest. For first deposit you can get up to 100 free spins on Gonzo's Quest – 1 free spin for every 5$ deposited. To be honest I didn't like that so much, I would rather see all free spins in total no matter how much you deposit into account. Since I made small deposit of 20€ I got only a few spins which I used at the beginning, but I didn't won anything from them.
Later I started to play different games from NetEnt software, but I had bad run here. Most of the time the winnings were small and my balance falling down towards zero quite fast. Otherwise I had some issues with the bonus. Since I entered the wrong phone number I need to changed it first to claim the bonus. I created a ticket to support team and they replied to me in some couple of minutes. Really fast response from them and I didn't expect that. Beside that I didn't have any problem here.
Maybe I will play here one more time in near future; with second deposit bonus where you can get 50% match bonus + 120 free spins. Here is also ˝tricky˝ rule – 1 free spin for every 5$ deposited. Otherwise the games worked fine, without lagging or something like that. I trust this casino so I will rate it with 8 out of 10 possible stars.
The only ˝bad˝ thing for me here are free spins. 1 free spin for every 5$ deposited just isn't the rule which I would like.
Hello, Zerooo, Thank you for your comment. Please tell us, how you would like it to be instead? Also, this is only our welcome pack and we have lots of free spins for new games and holidays!
Compare RioBet Casino to Other Casinos
Great selection of games (especially live casino), some slots were not availabe.
Good tournaments
Support and account manager are friendly and always ready to help
Fast payouts, high withdrawal limits
Overall nothing to complain about
Not actually their fault, but meanwhile my account has been closed because they dont't allow players anymore from my country.
Regarding my country issue, payment options became limited (only bitcoin was still available)