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Play Boom Casino

Play Boom Casino
Welcome Bonus

100% up to €100 + 250 Free Spins

Our Rating CasinoRank
7.2/10
CasinoRank
Player Rating 1 reviews
10/10
1 reviews
Complaint Response 3 complaints
3 days avg. 3 complaints

Play Boom Casino: My Expert Opinion

Upon reviewing the casino, we feel like the navigation around the site could have been better, including the use of the menu on the left of the screen. The games lobby lacked some important filtering options, which we hope can be improved in the future. 

We also found it very difficult to find any support options. There is no dedicated Support section at the bottom of the casino site, and we feel this could be made much clearer.

What we like
  • No payment fees
  • Live chat is available
  • Good game selection
What we don’t like
  • Limited live chat hours
  • Support hard to find
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Play Boom Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about Play Boom Casino

Play Boom Casino is an online casino offering a wide range of top games from leading providers. The site is fully licensed and regulated, and it uses SSL encryption to protect your personal and financial data.

The casino supports the latest web and mobile platforms. If you prefer the best mobile casinos, you can register on the latest smartphones and tablets, or if you’re more traditional, you can play straight from your web browser. 

We’ve reviewed the casino to gather the facts before you play and have summarised them in our online casino review below. 

Payment Information and Options at Play Boom Casino

The casino supports a variety of payment methods, which are country-specific. You’ll see which ones you can use when you open the cashier. It’s also a crypto casino, so deposits and withdrawals can be made in crypto. The other good news is that there are no payment fees. 

If you request a withdrawal, the casino aims to process it within 5 hours. However, it can take the casino up to three working days. If you withdraw more than 20,000 EUR, the casino reserves the right to pay you in instalments. The minimum you can withdraw is 20 EUR. You can also cancel your withdrawal from the withdrawal section by clicking the "Cancel" button next to the pending withdrawals.

Verification checks will be carried out when you withdraw, and additional checks will be carried out when you withdraw more than 2000 EUR. When documents are required, you will be notified by email or by an on-site pop-up, depending on the type of verification. You must send documents through the document uploader, or you can email them. 

Customer Support at Play Boom Casino

If you have any questions or concerns, you can contact the casino. The site states they have a live chat feature, but we could not locate this before registering an account. The downfall is that if you have any questions before you register, there may not be a way to speak to a human agent. 

However, once registered, one of their support agents will be happy to assist you. Or, if you need help outside of live chat, you can email the casino. Live chat is open Monday to Sunday, 09:00 - 00:00 CET. 

Unfortunately, there is no further information on support options.

Games at Play Boom Casino

The casino is home to a library of top games, including the latest online slots, table games, scratchcards and live casino games. 

The games lobby is basic in terms of filtering options, and you cannot sort games by their software provider, which is disappointing. The good news is that the games are sorted by their game types, so you can jump from slots to online blackjack in no time. If you’re from an eligible country, you’ll also have access to the latest Feature Buys. 

If you prefer different variants of table games, there’s Blackjack, Roulette and more. Or you can try the live casino. Here you can enjoy games of Live Baccarat, Live Poker and the latest Live Game Shows for something different. Each game shows you how many seats are available and what the minimum betting limits are to help you manage your bankrolls. 

Play Boom Casino's Commitment to Responsible Gambling

The casino supports responsible gambling and encourages you to play safely. However, if you feel your gambling is getting out of control, you can email or speak to the casino through live chat. 

You can also contact the casino to close your account, but there is no further information regarding any tools featured in your account. 

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Play Boom Casino Bonuses

Check out other Play Boom Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Welcome Bonus
100% up to 100 NZD + 250 Free Spins
Minimum Deposit 20 NZD
Wagering Requirements 40xb
Bonus Percentage 100%
Welcome Bonus
100% up to 300 CAD + 250 Free Spins
Minimum Deposit 20 CAD
Wagering Requirements 40xb
Bonus Percentage 100%

Complaints

Read the complaints other players have left for Play Boom Casino. Learn more about complaints.

Show all complaints
Casino cannot verify my account

hello

I won play at playboom casino so after i made my withdrawal i was asked to verify my account. I was asked for copy of id and proof of address, which i sent and it got approved. I then received another email on March 24 asking for a selfie and a 30 bank statement in pdf format.

I had to wait until the 1st week of april becasue my monthly statement comes out the start of the following month. I sent them my selfie and my monthly statement in pdf format with all the transactions on them.

They procceeded by sending me another email saying that my bank statement wasn't accepted because they want it to have bank account number, iban, transactions.

I wrote an email back explaining that i downloaded my statement directly from bank and it has all the transactions on it

I alsowrote to them this in the same email

"When you asked for iban, i had to google it, because I didn't even know what that is, so when i googled it it said that canada doesn't have iban number thats why i had never heard of it. Im not sure if theres confusion on your end and maybe in other countries bank statements have all these information but in canada iban doesnt exist"

I'm not sure if the verification team is confused with other countries and how they make their bank staatements (clearly something is off by asking for the iban number) but in canada the bank statement doesnt have that information, we have a void cheque though i can send them that has my account number and swift code (thats what we use in canada nit iban like they asked for) that i offered to send to them if they needed that information


I would also like to mention that the bank im using is one of the 5 major banks of canada, im pretty sure they have seen my banks statement before from the thousands of canadian players they have playing on their casino before


Please help me ask gamblers get this all sorted out.

Status unsolved Unresolved

Play Boom Casino Complaint Stats

Resolved 0 / 3
Avg. Amount $2,022
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

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Top reviews from our players

Very good casino. I got 200% and win 4800 with the bonus.
I received the money on my e-wallet within 2 hours. This is very good.
Good bonus rules and support.
Verification very fast.

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