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Pin-up Casino

8.1
CasinoRank Very Good
9.3
Player rating 162 reviews
Complaint response 1 day avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Withdrawals within 24 hours once approved
  • Live chat open 24/7
  • Mobile app
What we don’t like
  • Multiple country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Russian, Turkish, Portuguese, Azerbaijani, Spanish, Kazakh, Hindi, Uzbek, French

Established

2016

Licences

Curacao Gaming Control Board

Affiliate Program

Company

Casino Type

Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Deposit Methods

Visa, MasterCard, Maestro, Multibanco, Skrill, Jeton, CashtoCode, Payz, Bitcoin, Perfect Money, Payeer, PayKasa, Ethereum, Tether, Litecoin, Dogecoin, Piastrix, Paysafecard, TRON, UPI, Paytm, NetBanking, PayPal, mobile payment

Currencies

Euros, US dollars, Canadian dollars, Kazakhstani tenges, Colombian pesos, Indonesian rupiahs, Azerbaijani manats, Uzbekistan som, Indian rupees, Chilean pesos, Mexican pesos, Turkish Lira, Bangladeshi takas, Brazilian reals, Peruvian nuevos soles

Withdrawal Methods

Visa, MasterCard, Maestro, Skrill, Neteller, Perfect Money, Payz, Payeer, Piastrix, UPI, NetBanking, PayPal, Bitcoin, Ethereum, Tether, Dogecoin, Litecoin, TRON, Jeton

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 0-72 hours
Cheques: Not offered
Card Payments: 0-72 hours
Pending Time: 0-48 hours

Withdrawal Limit

Not Stated

Software

NetEnt, Games Global, Amatic Industries, Play'n GO, Endorphina, Quickspin, Thunderkick, Pragmatic Play, Push Gaming, Red Tiger Gaming, Playson, Elk Studios, Spinomenal, Amusnet (Former EGT Interactive), Igrosoft, Nolimit City, Belatra, Platipus Gaming, iSoftBet, Booming Games, BGaming, Wazdan, Mr. Slotty, PariPlay, Betsoft, Pocket Games Soft, Tom Horn Gaming, World Match, Evoplay, GameArt, Habanero, 1x2Games, Iron Dog Studios, Felix Gaming, Ainsworth Gaming Technology, Apollo Games, Big Time Gaming, Blueprint Gaming, Caleta Gaming, Fazi Interactive, Fugaso, Gamevy, Gamomat, Genesis Gaming, Kalamba Games, Kiron Interactive, Mancala Gaming, Mascot Gaming, NetGame, OneTouch Games, Rabcat, Realistic Games, Red Rake Gaming, Relax Gaming, Revolver Gaming, SmartSoft Gaming, Spigo, Spinmatic Entertainment, Stakelogic, 7Mojos, Triple Cherry, Yggdrasil Gaming, Booongo Gaming, Eyecon, Spade Gaming, Turbo Games, ZEUS PLAY, 2 By 2 Gaming, 3 Oaks Gaming, Gaming Corps, Gamzix, GreenTube, Just For The Win, Lady Luck Games, Onlyplay, Playtech, ReelPlay, R. Franco Games, Spribe, Authentic Gaming, Evolution Gaming, Ezugi, LuckyStreak, Aviatrix, 1spin4win, Avatar UX, Betsolutions, GameBeat, Hacksaw Gaming, High5Games, KA Gaming, Popiplay, Swintt, Vibra Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

Pin-ups were famous in the 1950s, but you can now find them at an online casino bearing the same name. Pin-up Casino has its own models, giving you a warm welcome to the club.

We adore the theme and the layout of the casino. You can easily make your way to your favourite games or the latest promotional offers.

General Information About Pin-up Casino

Pin-up Casino is an online casino licensed and regulated by the Government of Curacao. Established in 2016, it’s home to some of the industry’s top providers, including NetEnt, Microgaming, Play’n GO, and others. This means that you’ll be spoilt for choice when it comes to game selection.

The casino is available on both desktop and mobile, so you can access it from anywhere. Registration is simple, and navigation is intuitive.

But before you hurry up and register, make sure you check out the casino rating of Pin-up Casino. Our detailed reviews show you all the pros and cons of the casino and what you should pay attention to. So, let’s get started!

Payment Information and Options at Pin-up Casino

The casino offers several payment options, which depend on the country you’re coming from. Unfortunately, you can’t see the payment methods unless you're registered. We’ve done this, so you don’t have to, and you can see all the available options in our payments tab.

Players can use credit or debit cards, several e-wallets and multiple cryptocurrencies. Yes, Pin-up Casino is one of many casinos that accept crypto, and you can find Bitcoin, Ethereum, Tether, Litecoin, TRON and Dogecoin.

The minimum deposit amount to the casino is €10. The casino doesn’t charge any fees for deposits or withdrawals, but your payment option provider or your bank may charge them. Your first withdrawal may take longer as the casino needs two days to verify your data, but every other withdrawal is almost instant. The maximum withdrawal limit isn’t specified, as it depends on the method you use.

Pin-up Casino has developed a special currency called Pincoins (PNC). You can get them for playing for money, confirming your email address, opening gift boxes and doing some other things within your profile. Later on, you can exchange them for bonuses at a more favourable rate.

Customer Support at Pin-up Casino

The operator has 24/7 customer service that you can contact via chat or Telegram. Both members and non-members can contact support agents easily.

All you have to do is open the live chat that you can find in the bottom right corner of the casino. We loved the simplicity of it. You have to select your language, and the casino will connect you to an agent. There aren’t unnecessary bot answers that you must go through.

We raised several questions, and the agent was friendly and responsive. Since we asked them questions as unregistered users, they urged us to sign in without providing detailed answers, but we eventually received all the information we needed. If you contact chat support, don’t hesitate to ask additional questions and they will deliver what you need.

Games at Pin-up Casino

Players at Pin-up Casino are spoilt for choice. You can choose one of many modern online slots, which are grouped into different categories sorted by themes or game mechanics. If you already know what you want to play, feel free to use the search button and if you have a favourite provider, simply select it from the extensive list.

If slots aren’t your cup of tea, you’ll love the selection of table games. You can choose popular casino card games as different versions of poker, blackjack and baccarat are available. The choice of roulette games is also admirable, but you can always select the live casino version of each of the table games if you’re looking for a more realistic experience.

Players can test their luck with crash casino games or join the tournaments organised regularly by the action-packed online casino.

Pin-up Casino’s Commitment to Responsible Gambling

In the responsible gambling department, Pin-up Casino could see some improvements. However, there are some tools players can use to help them remain in control.

The casino offers a self-assessment test every member can do to see if they need to take any course of action. This is a great starting point to discover if you’re experiencing any gambling problems.

You can take a break from the casino at any point, by choosing the cooling off feature. This prevents you from playing at the casino, but you can still withdraw remaining funds.

Go one step further and choose self-blocking, also known as self-exclusion. It’s a more rigorous option that prevents you from entering the website or receiving any promotional offers from the casino.

Final Verdict on Pin-up Casino

At the time of writing the review, Pin-up Casino offers new players a welcome bonus of 120% up to €5,000 with 250 Bonus Spins! Before you claim the welcome casino bonus, read the bonus terms to check wagering requirements and other conditions.

It’s hard to choose one game to recommend players from a pool of online slots, table and live casino games. Immortal Romance II by Games Global is a safe bet when you don't know where to start.

Responsible gambling features are a bit scarce, but those that exist are available within your account. The abundance of games and regular tournaments will keep you entertained for hours and the chat support is available day and night.

We love the casino theme, and with a valid licence, a good track record, and a high Player rating, Pin-up Casino is an online gambling site you can explore.

Player Reviews

9.3
162 reviews
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Player rating
Senteros
3 months ago
10

I have been playing at Pin-up casino for many years and have never had any problems with withdrawing money or similar situations. Quite a large selection of games for every taste. Another nice thing is that they give bonuses. The support service responds instantly and solves problems of any complexity.

You can add a few more game options, ideally about 10 or more. Plus, expand the methods of replenishment and withdrawal of funds, which will speed up the game many times.

Pin-up Casino
3 hours ago

Thank you for such a detailed and thoughtful review!

We’re glad to know you feel comfortable playing with us and that our service brings you a positive experience. Your suggestions about adding more games and expanding payment options are very valuable — we always take feedback like this into account when planning improvements.

We’ll do our best to make your time with us even more enjoyable!

Adamsonoja1
3 months ago
10

I really enjoyed playing at Pin-up casino! The platform is smooth, easy to navigate, and filled with a huge variety of games that kept me entertained for hours. The bonuses and promotions are generous, the payments are fast, and the customer service is friendly and helpful. Pin-up is a great choice for players who want a reliable and fun online casino experience!

Pin-up Casino
1 day ago

Thank you so much for sharing your experience with us!

Our team always strives to create a comfortable and enjoyable space for players, so it’s wonderful to see your feedback reflect that effort. Knowing that you feel confident and entertained with us means a lot.

We’ll keep working hard to make sure every visit brings you the same level of satisfaction.

Thomas18
3 months ago
10

Very good site, good customer support, quick and fast response, my whole friend circle is playing this. I've had a great experience with Pin-Up Casino! The platform is user-friendly, with a sleek and attractive design. There’s a wide variety of games, from slots to live dealer tables, which keeps things exciting. 🎰🃏

What really stands out is how smooth the deposit and withdrawal process is—fast transactions with plenty of payment options. 💳💸 Plus, the bonuses and promotions are generous and frequent, giving a real boost to your balance!

Customer support is responsive and helpful, available 24/7 via chat. 📞💬

Pin-up Casino
4 days ago

We truly appreciate your feedback and the trust you place in us.

It means a lot to know you feel comfortable and satisfied with your experience. We’ll keep doing our best to make every moment enjoyable for you.

Wishing you lots of luck ahead!

Kaolsu6
3 months ago
10

The pin-up casino impressed with a variety of games and a pleasant interface. Easy navigation and fast payouts have made the gaming experience really enjoyable. I recommend it!

Pin-up Casino
5 days ago

Thank you so much for your kind words!

We’re truly glad to know that your time with us has been enjoyable and smooth. Our team works hard to create an experience that feels both exciting and comfortable, and it’s wonderful to see that reflected in your feedback. Your recommendation means a lot, and we’ll keep doing our best to make every visit as positive as possible.

We look forward to seeing you again soon!

Mursali
3 months ago
1

Pin-up casino is a fraud. I won a jackpot of 24285 AZN in December 2024, and when my balance was exactly 24000 AZN, Pin-Up Casino blocked me without reason and did not solve the problem.

Message
Pin-up Casino
5 days ago

Thank you for sharing your opinion.

We understand your concerns and would like to emphasize that an account is never blocked without serious grounds. All our activities are regulated by the licensing authority and fully comply with the terms of the user agreement. In the online chat, our support operators always explain which specific rule was violated and the reason for the block. Whether you agree with the explanation provided or not is a separate matter, but it’s important to understand that any opinion remains just an opinion when faced with the facts on which a blocking decision is based. Such assessments cannot serve as an objective characteristic of our platform’s work and do not reflect its reliability.

If you still have questions, you are always welcome to reach out to our online chat on the website. We are available and open to honest, constructive dialogue.

We appreciate your understanding and feedback.

kroncer
3 months ago
10

For the game on the Pin-up site passed a simple registration and added to your account for a small amount. Everything is good! I gave a bonus on free spins in the slot, which has already become a working one for me, now I play the bonus and want to put a small amount of money on my card. No doubt I will get winnings, casino stable in payouts.

Did not see any particular drawbacks yet. Except that the bonuses are long to play and, if you love it, you can lose all the money. So it would be good to have some safe on the site, where you could save some money.

Pin-up Casino
1 week ago

Thank you for such a warm review!

We’re glad to know that you’re having a positive experience and enjoying the game. We always listen to our players, and we’ve heard your suggestion — we’ll do our best to come up with something that makes the process even more convenient and engaging.

We look forward to keeping you satisfied and living up to your trust. Thank you for choosing us!

vovaalmaz
3 months ago
10

Pin-up offers a great gaming experience with an easy-to-use interface, Pin-up Casino has a great game selection, smooth interface, fast payouts, and exciting bonuses. It’s always fun to play and easy to navigate the site!

Wagering requirements on bonuses are quite high, and the verification process can be slow. Some withdrawal methods also take longer than expected.!!!!

Message
Pin-up Casino
1 week ago

Thank you for sharing your feedback!

We are glad to hear that you enjoy your experience with us and find the platform comfortable and engaging.

When it comes to bonus wagering, the requirements are standard within the industry, and some offers even feature lower wagering, giving you the freedom to choose what suits you best.

To make your experience seamless, verification is usually completed within 5 minutes, though it can take up to 30 in some cases. If you ever run into any issues, our 24/7 live chat team is always ready to assist.

Similarly, most withdrawals are processed quickly, typically within 1 minute to 24 hours. In the rare cases of delays, our specialists step in to resolve the situation promptly, ensure your funds are paid, and minimize any recurrence.

We truly value your input, as it helps us improve our service and make the experience even better for all players.

andrew25
3 months ago
10

I had a great experience playing at this casino. The website is easy to use, and the game selection is impressive with fast payouts and excellent customer service. I've been playing at this casino for a few weeks now and I’m genuinely impressed with the overall experience. The site is well-designed, easy to navigate, and loads quickly on both desktop and mobile devices. The registration process was straightforward, and verifying my account was hassle-free.

The selection of games is outstanding, with a wide variety of slots, table games, and live dealer options to choose from. The bonuses and promotions are generous and regularly updated, which keeps things exciting. I especially appreciated the fast withdrawal process — I received my winnings within 24 hours, which is rare these days.

Customer support was also a highlight. I had a couple of questions when I first signed up, and the live chat agents were friendly, helpful, and responded almost immediately. Overall, Pin Up has provided one of the best online casino experiences I’ve had in a long time, and I highly recommend it to anyone looking for a trustworthy and entertaining platform.

I’ve really enjoyed my time playing at this casino. The game variety is excellent, with smooth performance on both mobile and desktop. Deposits were instant, and my withdrawal was processed within 24 hours, which I found very impressive. The customer support team was also quick to respond and polite, which made things even better.

One thing I didn’t love was that the verification process took a bit longer than expected — about two days instead of one. But once that was done, everything went smoothly. It wasn’t a huge issue, just something to be aware of.

Overall, Pin Up is a solid platform with a lot to offer. Great bonuses, quality games, and reliable service. Definitely a casino I would recommend to others.

Pin-up Casino
1 week ago

Thank you for sharing your experience!

We’re glad that your time on our platform has been comfortable and enjoyable. Regarding verification, the process usually takes from 5 to 30 minutes. It seems you may have had some difficulties, but it’s great that everything worked out in the end.

We are always available and ready to help with any questions, ensuring that your experience with us remains as convenient and secure as possible. Thank you for choosing us — we will continue to work to make every session interesting and enjoyable for you.

Bills7
3 months ago
10

I have been playing at Pin Up Casino for over a year now, and I get a lot of pleasure every time. There is a huge selection of slots from leading providers, roulette, blackjack, poker and even live dealers with real croupiers. I especially like the tournaments and promotions. Pin Up Casino really attracts the attention of many players due to its variety of games, user-friendly interface and various promotions. Some of the advantages that users may like.

Pin-up Casino
1 week ago

We appreciate you taking the time to share your thoughts!

It’s great to know that you enjoy your experience with us. We always aim to provide a welcoming and smooth environment for everyone, and your support means a lot.

We look forward to seeing you for many more exciting moments!

Elik
3 months ago
10

Pin-Up casino offers a vibrant and user-friendly platform for both new and experienced players. The website design is colorful and engaging, creating an immersive experience. They provide a wide selection of slots, table games, and live casino options. The registration process is straightforward, and new users can claim attractive bonuses. I appreciate the range of payment methods available, including fast withdrawals. Customer support is helpful and available through live chat. Overall, pin-up casino is a fun and reliable choice for online gambling.

I don't see any obvious downsides. Maybe in the future I'll add something, but at the moment I like everything very much. The money always comes on time, and that's the most important thing.

Pin-up Casino
2 weeks ago

Thank you for sharing your experience with us!

We’re delighted to hear that your time on our platform has been smooth and enjoyable. We always aim to provide a reliable and engaging environment for all our players, and your feedback encourages us to keep improving.

We look forward to welcoming you back for many more exciting moments and great experiences with us!

sashka8587
3 months ago
10

I recently started playing at Pin-up Casino and I am simply delighted! The site is incredibly convenient and clear, even a beginner will find it easy to navigate. It is very nice that there are many slots for every taste - from classic to the most modern themes. I also want to note the excellent bonuses that make the game even more exciting and profitable. At Pin-up you really feel at home!

I would like to add more different bonuses and free spins, as well as more explanations in the FAQ section, so that there are fewer calls to technical support

Pin-up Casino
2 weeks ago

Thank you for your feedback!

We’re glad to hear that you’re enjoying your time on our platform. We will do our best to take your suggestions regarding bonuses and the FAQ section into account, to make the experience even more convenient and enjoyable.

We wish you many exciting moments and a great time with us!

Tonyw
3 months ago
10

I had a fantastic time playing at this casino. The games are smooth, the bonuses are generous, and the support team is always ready to help. Pin-up provides a user-friendly interface that makes everything enjoyable. Highly recommended!

Pin-up Casino
2 weeks ago

Thank you for sharing your experience!

We’re committed to providing a safe and enjoyable environment for all our players, and your feedback inspires us to continue improving every aspect of our platform.

rudnej
3 months ago
10

Registration on the site is fast and hassle-free. I really liked the bonus system that Pin-up Casino offers. The document verification procedure was completed quickly and without delay. I managed to withdraw my winnings twice without any problems! I didn't find any downsides, I'll continue playing and watching. The most important thing is not to get too carried away with the game and not to be a gambler, and then you can win a little.

As for the disadvantages, there are not so many of them, but I will try to tell about them too. I think that document verification is unnecessary, I'm afraid to show my documents to strangers whom I don't know. When depositing money, documents are not required, but when withdrawing, they ask... this is not entirely clear.

Pin-up Casino
2 weeks ago

Thank you for sharing your thoughts with us.

We understand that document verification can feel unfamiliar, but please know that this is a standard practice across all licensed and responsible platforms. Its main purpose is to ensure the safety of the platform and protect all players from fraud or misuse. We handle all personal information with strict confidentiality and take every measure to maintain a secure environment for everyone.

Your trust and security are very important to us, and we appreciate your understanding.

davidbarry
3 months ago
10

Pin-up Casino offers an incredible gaming experience with a wide selection of games and excellent customer service. The interface is user-friendly, and the payouts are fast and reliable. I’ve had a great time playing here, and I highly recommend it to anyone looking for a top-notch online casino. Definitely a 10/10

Pin-up Casino
2 weeks ago

Thank you for your feedback!

We’re thrilled to hear that you’re enjoying your experience with us. Our team is committed to providing a safe and reliable platform, and it’s great to know that our efforts are appreciated.

smith2025
3 months ago
9

I've had a great experience playing at this casino. The games are fast, payouts are reliable, and the support team is always helpful and polite. I especially enjoyed the user-friendly layout and smooth gameplay. Pin Up offers everything I look for in an online casino. Highly recommended!

Pin-up Casino
3 weeks ago

Thank you so much for your kind words and recommendation!

We truly appreciate your trust and are delighted to know that your experience with us has been so positive. Our team is always here to ensure you enjoy a smooth and comfortable gaming journey, and your feedback motivates us to keep improving further.

We look forward to continuing to provide you with the best service and entertainment!

mikkimarche
3 months ago
10

Why did I choose Pin up? It's simple. User-friendly interface, large selection of slots, and fast withdrawal of funds. I contacted technical support several times, and they work quickly and qualitatively. I think I'm here for a long time!

A couple times there were problems with withdrawal, but tech support worked quickly. Sometimes the site slows down, but it may well be a problem with my internet connection

Pin-up Casino
3 weeks ago

Thank you for such an honest and detailed review!

We truly value your feedback, as it helps us better understand the needs of our players and improve our service. Our team is always here to support you and ensure your experience remains as smooth and enjoyable as possible.

We wish you good luck and many great moments ahead!

Onlin
3 months ago
10

I’ve been playing online casinos for years, and I must say this platform really stands out. Pin-up offers a wide variety of games, quick payouts, and a user-friendly interface. The customer support is responsive and professional, making the whole experience smooth and enjoyable. I especially like the bonuses—they’re fair and add extra fun to the gameplay.

Pin-up Casino
4 weeks ago

Thank you for your kind words!

We’re delighted to know that your experience has been positive, and we truly appreciate you taking the time to share it.

Feedback like yours inspires us to keep improving and providing the best possible environment for our players.

guannoappes
3 months ago
10

Pin Up Casino is a popular online casino. It has been actively advertised in recent years, and I can share my impressions.The website design is bright and memorable. It is designed in the Pin-Up style. Navigation is intuitive, although some new users may need time to get comfortable with a lot of information. The interface is convenient for playing on your computer and mobile devices.Pin Up Casino is a good choice for those who value a variety of games, generous bonuses and ease of use.

Pin-up Casino
4 weeks ago

Thank you for your feedback!

We’re pleased to know that you’ve shared your impressions and experience with the platform.

Your opinion is very important to us, and we’ll continue working to ensure the service remains convenient and enjoyable for all players.

anna8102
3 months ago
10

This casino was a new and wonderful experience for me. I always play at Pin Up because of the good service and facilities. There are many games available with great prizes. Withdrawals are almost always instant and customer support is always responsive.

Pin-up Casino
4 weeks ago

Thank you for your kind review!

We're glad you’re enjoying your experience with us. We appreciate your trust and look forward to having you back soon!

Andess
3 months ago
10

I've been playing Pin Up for over a year now, and overall my impressions are positive. A large selection of slots for every taste, a lot of different bonuses — I especially like moneyback and free spins on Wednesdays, it really helps to get back some of the losses. The interface is user-friendly, I figured it out quickly, and support responds, though not immediately, but politely and to the point. Money withdrawal takes place without problems, although sometimes verification is required and you have to wait a couple of days, but this is the standard for most casinos.

Sometimes their intrusive advertising and color design are annoying, a large withdrawal amount, a small selection of withdrawal services, sometimes the game lags, but it doesn't affect wins or losses.

Pin-up Casino
1 month ago

Thank you for your review.

We’re glad to hear that your overall experience has been positive, and we’ll continue striving to make your time with us engaging and enjoyable.

Regarding the points you mentioned:
1. There is no intrusive advertising on our site. You may occasionally see pop-up notifications, but their purpose is only to inform you about promotions or unique offers available exclusively for you.
2. Our website color scheme has always been dark blue, so we’re not entirely sure what the reference to colors is about.
3. Withdrawal limits vary depending on the payment method and the rules set by the payment system. We recommend using cryptocurrency, as limits there are usually much lower.
4. Verification is a standard procedure on all responsible platforms. Its goal is to protect both the platform and its players from fraud, unauthorized transactions, and other risks, ensuring that playing with us is safe, secure, and comfortable.

Your feedback helps us keep improving and providing a reliable and entertaining platform. Good luck!

Firdous47
5 months ago
10

One of the best casino sites in world playing from past 5 years never faced any issues, I was also getting full money winning after completion of wagering.

Withdrawal is sometimes delayed, standard time is 24 but it takes more days and worst part is an support ticket system. In which they mention wait 5 days.

Pin-up Casino
3 months ago

Hello!

Thank you for your review and for being with us for the past five years — your loyalty means a great deal to us.

Regarding your concern about withdrawal delays, it’s important to note that such issues can happen across the industry and are often linked to the operational specifics of external payment systems. That said, we fully understand how critical timely withdrawals are for you.

Our team is continuously working to minimize these occurrences and is actively implementing newer, more stable processing methods. We’re also revising our support ticket system to ensure it reflects greater responsiveness, transparency, and empathy toward your concerns.

Your feedback helps us grow and improve — we truly appreciate it.

Jelenb
5 months ago
1

I have only very bad experiences with Pin-up. Customer service didnt know anything on how to help me and they were also very rude.

Right after i started playing on the site, they asked me for verification. Suddenly they wanted to do a crazy video interview.

I answered correctly what i could on the video interview. However, they only gave me ten seconds to answer questions, so for some questions, I was barely able to read them, much less respond. Some questions even made no sense. They asked for the last digits of my wallet. I had no idea what wallet they meant. I inserted money with crypto, and no one knows the digits of their crypto wallet - and no one can find such digits within TEN SECONDS!

The whole thing felt like a set-up.

Recommend no one to play here!

Pin-up Casino
3 months ago

Hello!

We sincerely regret that you had such an unpleasant experience using our platform. Our goal is to provide a comfortable and safe gaming environment for all users, and we are always open to dialogue.

In order for us to thoroughly investigate your situation and conduct an individual review involving the site administration, please submit an official complaint on this website. Kindly include all details of the incident as well as information about your account — this will help expedite the review process.

Please note that any restrictions or blocks on the platform are applied only when violations of the User Agreement are detected. Such measures are taken solely after a careful investigation by our security team.

All our actions are governed by internal policies as well as the requirements of the international regulator that issued our operating license. We place great importance on transparency and integrity, and your trust means a lot to us.

We appreciate your understanding and look forward to the opportunity to resolve this matter.

Kerrigan78
10 months ago
10

A good website. Slick design, quick depositing and instant withdrawals, account verification here is easy and fast. Nice bonuses with high percentage, and there's also a privilege system allowing to get rewards. Overall, I enjoy using this site, it’s my preferred spot whenever I get free time.

The downside is that support is sometimes slow to respond, maybe when the chat is flooded, idk. Also, it happens that their tech maintenance hits out of nowhere, causing game to crash, that moment the bet is not accepted. Since the funds remain in the account, it's okay, quite annoying, but doesn’t ruin the entire experience.

susantjohnson
11 months ago
3

I was asked to provide multiple rounds of identity verification, including strange requests for documents that felt overly invasive. Despite submitting everything promptly, they took ages to respond, well beyond their stated timelines.

Luckypartner36
1 year ago
1

Low odds gives during live matches. Deposit time is taken too much and some times it takes 4-5 weeks in depositing the money to the pin-up casino wallet.

False account handling delay in deposit and Unauthorized withdrawal and less customer support agent I thinks they used robotic chat agent . No customer agent gives proper information about the query.

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